Adjustment and Recovery Coordination, Investigator Support Specialist

Scottsdale, AZ - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

There will be an informational session held for this position on Tuesday December 9th at 1:00PM Eastern Time. Please utilize this link:

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Core Responsibilities

Leads the coordination across internal teams and may act as a key contact with external vendors to solve multi-team problems. Facilitates dialogue on systems or operational issues and enhancements with internal colleagues. Applies in-depth knowledge of compliance regulatory and departmental policies and procedures in developing operational solutions.
Identifies processing and workflow issues or trends. Assists in evaluating the effectiveness of department operations by analyzing metrics and trends.
Maintains internal partner and vendor relationships provides status updates on issues and coordinates all projects related to investments. Maintains communications channels.
Prepares reports and communicates with managers regarding quality volumes and additional metrics. Documents and communicates effectiveness of various processes workflows and operations. Makes recommendations to enhance effectiveness and/or remain compliant with regulatory changes.
Serves as subject matter expert for assigned operational processes with an understanding of regulatory and operational control implications and impact to external clients. Coaches and trains team members on processes procedures and quality standards.
Participates in special projects and performs other duties as assigned.

Qualifications

Minimum of two years related work experience. Two years of operations experience.
Undergraduate degree or equivalent combination of training and experience.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard we dont just have a missionwere on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Required Experience:

There will be an informational session held for this position on Tuesday December 9th at 1:00PM Eastern Time. Please utilize this link:Microsoft Teams Need helpJoin the meeting nowMeeting ID:Passcode: b5CB9ti6Dial in by phone1 # United States PhoenixFind a local numberPhone conference ID:#Join on a ...