Director of Hospital Services

FLSA Type: Exempt (Full-time benefit eligible)

Department: Hospital Services

Work Days/Hours: Monday-Friday 40 hours per week

Reports to: CEO/President

Pay Range: $150009.60-174990.40

Pay Grade: 21

Work Modality: On-site with occasional remote work

Job Summary

This position is a senior leadership role responsible for overseeing the manufacturing distribution testing and coordination of quality blood products and services to hospital partners. This role is responsible for ensuring hospital partners have access to quality products and services in a 24/7 capacity. This leadership position is responsible for guaranteeing products and services are following all regulatory requirements designed to create and maintain a safe blood supply through the management and oversight of three separate and distinct business units.

Essential Responsibilities

• Develop and implements strategies to optimize department operations in a cost-effective and efficient manner. This includes component manufacturing inventory management product distribution and blood testing services (IRL and donor testing).
• Directs all daily activities related to product assessment order fulfillment delivery testing and hospital relations ensuring that all regulatory requirements are met and/or exceeded (FDA AABB CLIA OSHA state health department etc.).
• Ability to work and manage departments that function 24/7 which require flexibility to manage and/or work different hours of the day and/or weekends.
• Responsible for hospital relationship management by fostering and creating long term partnerships facilitating urgent problem resolution and proactively addressing service and/or access needs.
• Creates and monitors goals and performance metrics for the three business units of component manufacturing product management/distribution and IRL testing to ensure efficient and process driven outcomes in a regulated area.
• Collaborates with CCBC Medical Director (MD) to assure regulatory compliance while also monitoring and managing product quality and donor eligibility issues following MD and regulatory direction.
• Leads mentors and evaluates team members promoting professional development and creating a culture of service excellence.
• Responsible for creation and oversight of departmental financial budgets while ensuring adherence with set budgetary goals.
• Actively engaged with Senior Management Team (SMT) and participates in organizational goal setting and strategic planning.
• Responsible for continuous quality improvement through the creation and oversight of standard operating procedures (SOP) training and required competency assessment of personnel. May perform audits and reviews to ensure compliance.
• Demonstrates alignment with and adherence to the companys core values in all interactions decisions and work activities; serves as a role model for fostering a positive respectful and ethical workplace culture
• Demonstrates adherence to employee handbook and all company policies

Note: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

Qualifications and Skills

Education/Licenses/Experience

• Bachelors degree in healthcare administration medical technology or related field required.
• At least five (5) years of progressive management experience with at least three (3) years in a senior leadership position ideally in blood banking transfusion services or healthcare operations.
• Certification as a CLS or SBB/BB or equivalent preferred.
• Ability to work in high-pressure time-sensitive environments.

Skills

• Strong communication skills (written and verbal) including the ability to present to a variety of different audiences.
• Ability to execute effectively on time and maintaining positive composure at all times.
• Ability to trouble shoot/problem solve issues with strong decision-making skills.
• Ability to create oversee and direct quality and process improvement activities.
• Familiarity with health and safety compliance regulations
• Budget development and management skills
• Accurate efficient self-motivated with attention to detail
• Excellent innovator mentor and collaborator
• Knowledge of basic computer programs (MS Word Excel) and experience with Blood Bank instrumentation software

Physical Requirements

• Ability to sit for extended periods (e.g. desk work meetings).
• Occasional standing and walking
• Frequent use of hands and fingers for typing writing using a mouse and operating standard office equipment
• Close vision for reading reports screens documents spreadsheets and emails.

Working Conditions

• Infrequent exposure to extreme cold temperatures and could be required to enter walk-in freezer at 32F or lower
• Low to moderate noise level
• Possible exposure to bloodborne pathogens
• Must wear Personal Protective Equipment (PPE) such as gloves mask or goggles when handling samples and products

The Central California Blood Center is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression hair style age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.

Consistent with the Americans with Disabilities Act (ADA) and state of California Civil Rights Law it is the policy of Central California Blood Center to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment including the application process. If reasonable accommodation is needed please contact the Human Resources Department at