Nightlife Supervisor (Circus Circus, Reno, NV)
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY
Oversee entire restaurant operation. Responsible for ensuring maximum guest satisfaction and dining pleasure by constantly and consistently maintaining a high level of service and correct operating procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES (May include but is not limited to the following)
Act as host in greeting and seating guests
Handle all guest complaints
Administer all disciplinary action
Responsible for all administrative duties
Supervise plan and direct all team members
Ensure compliance to all rules regulations and procedures
Document all incidents in detail
Ensures that the outlet is clean and organized so team members can locate resources and product
Assign stations and record attendance
Provides training to new team members and reinforces training with current team members
Maintains a calm demeanor during periods of high volume or unusual events to continue operating to standard and to set a positive example for other team members
Inspect team members for proper uniform cleanliness identification etc.
Order supplies to ensure proper par levels
Follows health safety and sanitation guidelines for all products
Ensure a safe working environment for employees
Exemplify our core values family style service our mission and vision
Exemplify our DEI (diversity equity inclusion) culture
Perform other job-related duties as assigned
KNOWLEDGE SKILLS AND ABILITIES
- Excellent communication skills
- Ability to understand and comply with all Company and departmental rules and regulations policies and procedures
- Skill in establishing and maintaining effective working relationships with team members and guestsUnderstand and comply with all company and departmental rules and regulations policies and procedures
- Skill in establishing and maintaining effective working relationships with staff and guests
- Ability to maintain confidentiality of sensitive information
- Knowledge in food and beverage cost accounting forecasting budgeting and alcohol awareness
- Ability to read write and communicate verbally in English
- Ability to perform intermediate math
- Bachelors degree in related field and/or equivalent work experience required
- 2-5 years food and beverage management in high volume operations or any combination of education training or experience that has provided the required knowledge skills and abilities to perform the job duties preferred
PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)
Work is performed in areas which may be unusually hot cold noisy and smoky on slippery surfaces
Work may be performed in small areas having a 2-ft. access
- Work area is subject to variable temperatures
Work may include exposure to vibration solvents/oils fumes/odors and dirt/dust
Requires the use of chemicals electrical mechanical and computer equipment flame/heat-generated devices
Constant contact with staff and guests
Regularly required to stand; walk; use hands to finger handle or feel; reach with hands and arms; and occasionally stoop kneel crouch or crawl
Regularly required to talk or hear and occasionally required to talk on the telephone
Regularly required to taste or smell
Regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!
