Director of VGM Market Data

Waterloo, WI - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

VGM & Associates is the nations largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME Respiratory Sleep Wound Care Complex Rehab Womens Health Home Modifications and Orthotics & Prosthetics providers. Over 2500 providers with nearly 7000 locations rely on VGM to connect them to valuable resources every single day.

Position Summary

The Director of Market Data serves as a key member of the VGM Market Data team driving growth and retention through strategic use of the market data platform. This roleis responsible foridentifyingand leading new business opportunities for DME providers and vendors while ensuring exceptional service for existing clients. Core responsibilities include managing sales activities conducting product demonstrations and responding to inbound customer inquiries. As a subject matter expert on products technology and business processes the Director will engagefrequentlywith clients to deliver training resolve support issues and provide a best-in-class customer experience.

Reporting Accountability: SVP of Business Solutions VGM & Associates

Working Location: On-Site in Waterloo IA with potential for hybrid arrangement

Work Hours Classification:Full-TimeMonday- Friday 8-5pm*Workrequiresa flexible schedule as off-hour workand travelis needed.

KeyResponsibilities

Drive business development

Engage daily with prospective clients deliver compelling product demos and partner with the sales team to identify and cultivate new market data opportunities.

Champion business growth

Represent VGM Market Data across diverse marketing channels to expand reach boost productivity and accelerate business development.

Build and nurture strategic relationships

Proactively network with internal teams and external partners to deepen understanding of VGMs core businesses and drive collaboration.

Master productexpertise

Develop comprehensive knowledge of VGM Market Datas offerings and collaborate with cross-functional teams to optimize operational efficiency.

Lead customer onboarding and training

Facilitate onboarding and ongoing training initiatives ensuring customers are set up for success and identifying opportunities to enhance engagement and growth.

Promote customer success

Conduct regular utilization calls to confirm product adoption gather feedback and identify best practices and enhancement opportunities.

Maintainaccuraterecords

Document all communications and activities in the CRM adhering to established processes for transparency and accountability.

KeyQualifications

Individuals must be highly motivated with a commitment toaccomplishinggoals andobjectives as crucial to success in this role.

Bachelors degreein business Marketing or a related field preferred.
5 years of experience collaborating with a team building and maintaining positive professional relationships strong customer service and execution of detailed tasks with significant autonomy.
Preferred experience in sales business development or account management in healthcare or DME markets.
Proficiency inCRM systemsand Microsoft Office Suite; familiarity with SaaS platforms is preferred.
Proven ability todevelop and execute growth strategiesfor new business opportunities.
Excellent written and verbal communication skills with the ability to represent VGM during any necessary marketing or customer opportunities.
High degree of professionalism and ability to interact with customers industry partners and team member in a professional manner.
Ability to manageinbound inquiries and resolve technical or product-related issueseffectively.
Strongproblem-solving and analytical skillswith a customer-first mindset.

Physical Requirements

Abilitytoworkinfrontofacomputerforlongamountsoftime.
Efficienttechnologyuse.
Regularovernighttravelisrequiredinthisposition.
TraveltotheVGMofficesbusiness-criticalmeetingsandcompanyeventsonoccasion.

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the relatedadditionalduties may be assigned to the individual Associate.

VGM Group Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex pregnancy national origin disability genetic information military or veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Required Experience:

Director