IT Ops Specialist Kubernetes Operational Support

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

In this role youll join a team to provide 24/7 operational support of our Kubernetes (GKE/AKS/Kubernetes) environment focusing on operational support and optimizing its health and performance. Your expertise in Kubernetes (GKE/AKS) will be crucial as youll oversee the management and security of our containerized applications. This includes ensuring efficient resource allocation and adherence to best practices for container deployments. Additionally your secondary responsibilities include supporting the availability and performance of the entire GCP (Google Cloud Platform) Cloud environment at a platform level proactively identifying and resolving any potential issues.

Professional certifications related to Kubernetes are beneficial (Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKS) etc. Other certifications related to GCP platform are beneficial along with Certified Terraform Associate.

• The role requires familiarity with ITIL processes (incident change and problem management) and availability for off-hours support.

• Drive root cause analysis on repeatable incidents to help prevent issues in the future.

• Provide operational consultancy for future-state technologies.

• Stay up to date with emerging security threats and industry best practices related to container security and cloud-native technologies.

• Responsible for DEV to PROD GCP Cloud Containers/PaaS/IaaS/etc. support and processes. This is to ensure quality performance and availability of Public Cloud services (GCP).

• Critical thinker with strong research and analytics skills.

Mandatory technical skills include:

Kubernetes (GKE/AKS) Specifics:

• 3 years of experience supporting container technologies such as Kubernetes Google Kubernetes Engine (GKE) Azure Kubernetes Service (AKS) Docker Podman. Strong to expert knowledge of providing operational support related to Kubernetes workloads (GKE/AKS/etc.)

• Experience implementing Kubernetes technologies such as network policies service mesh certificate manager ingress controllers etc..

• Strong understanding of Kubernetes resource types (i.e. cluster roles services deployments etc.).

• Experience developing Helm Charts.

• Familiarity with Cloud PaaS services such as Google Cloud Run Google GKE Autopilot and Anthos Service Mesh.

• Experience using IaC (Infrastructure-as-Code) tools such as Terraform ARM Bicep.

• Understanding of Public Key Infrastructure (PKI) managing public key and private key certificates in Cloud environment for PaaS services and applications.

• Strong fundamental knowledge of Operating Systems (RHEL Ubuntu).

• Knowledge of monitoring tools such as Dynatrace Datadog etc..

GCP (Google Cloud Platform) Cloud Environment Specifics:

• Experience supporting GCP services such as GKE GCS Dataflow BigQuery Cloud SQL (SQL/PostgreSQL) REDIS Cassandra BigTable Cloud Filestore Persistent Storage Apigee Kafka etc..

• Knowledge with OS technologies (RedHat Linux Windows).

• Experience developing CI/CD pipelines using technologies such as GitHub Actions Jenkins etc..

• Experience developing compliance policies/scripts using tools such as Google Org Policy Aquasec Wiz.

• Strong understanding of network security principles encryption protocols and identity management concepts.

• Knowledge of scripting languages and tools such as Python JavaScript PowerShell Bash.

• Experience and knowledge supporting an Azure Public Cloud environment (while not necessary) would be valuable.

EXPERIENCE & EDUCATION:

• Undergraduate degree or Technical Certificate

• Graduate degree preferred

• 7 years relevant experience

EMPLOYEE / TEAM:

• Work effectively as a team supporting other members of the team in resolving critical service issues

• Prioritize and manage own workload in order to deliver quality results and meet timelines

• Support a positive work environment that promotes service to the business quality innovation and teamwork and ensure timely communication of issues/ points of interest.

• Participate in knowledge transfer within the team and business units

• Identify and recommend opportunities to enhance productivity effectiveness and operational efficiency of the business unit and/or team

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):