Customer Service

Augusta, ME - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: CSR
Location: Augusta GA 30907
Contract

Job description:

Promote and retain products and services
Experience in customer retention or sales and call center operations
Prior experience in a call center environment is required
Deliver excellent customer service over the phone
Negotiate and process save/service order requests from customers
Interact with customers patiently tactfully and efficiently
Clearly explain applicable fees and adjustments to customers
Offer product and service options tailored to customer needs
Demonstrate active listening skills
Follow structured call flows to enhance the customer experience

Qualifications :

The candidate Should be comfortable working any shift from 8 AM EST 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on Monday.

Payrate: 17/hr. on W2 or 1099

1 Year call center experience

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Contract

Job Title: CSRLocation: Augusta GA 30907ContractJob description:Promote and retain products and servicesExperience in customer retention or sales and call center operationsPrior experience in a call center environment is requiredDeliver excellent customer service over the phoneNegotiate and process ...