Customer Service Representative

Allentown, GA - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Customer Service Representative (Temporary)

MonFri 8:30am5:00pm
Hybrid

$17

About the Role

The Customer Success Associate supports customers by managing support tickets resolving issues and coordinating with internal global teams. This is a customer-facing role in a fast-paced environment.

What Youll Do

Support customers via tickets email and other channels
Manage and resolve tickets using Freshdesk
Escalate issues to Product Engineering and global teams
Create and maintain customer documentation and FAQs
Track recurring issues and share insights

What Were Looking For

1 year in customer support or a customer-facing role
Experience with ticketing systems (Freshdesk preferred)
Strong communication and organization skills
Customer-focused and detail-oriented

This job is currently temporary but may become temp to hire. Dont miss this chance to become part of a well-established global company!

Apply through the HTSS website OR email resumes to !

Required Experience:

Unclear Seniority

Customer Service Representative (Temporary)MonFri 8:30am5:00pmHybrid$17About the RoleThe Customer Success Associate supports customers by managing support tickets resolving issues and coordinating with internal global teams. This is a customer-facing role in a fast-paced environment.What Youll DoSu...