Director, Release Train Engineer – Digital Experience Platforms

Join our Digital Transformation team!

As the Director Release Train Engineer (RTE) Digital Experience Platforms you will serve as a servant leader and mentor for the Agile Release Train (ART) team enabling the delivery of enterprise-grade digital experiences across sites. This role is critical in orchestrating SAFe / Agile practices optimizing flow and ensuring alignment across multiple Agile teams. You will work closely with collaborators across North America and be a key part to the success of Manulifes Digital Transformation.

Position Responsibilities:

ART Leadership

• Facilitate all ART-level events: Program Increment (PI) Planning Scrum of Scrums System Demos and Inspect & Adapt workshops.

• Ensure readiness across teams and alignment with business goals.

• Track ART progress manage risks and resolve dependencies using tools like Kanban and ROAM.

Coaching & Facilitation

• Mentor Scrum Masters Product Owners and Agile teams in Lean-Agile practices.

• Promote self-organization teamwork and continuous learning

• Drive adoption of SAFe principles and DevOps practices.

Flow Optimization & Delivery

• Establish ART Kanban systems and supervise flow metrics (e.g. predictability throughput).

• Support continuous delivery pipelines and CI/CD optimization.

• Conduct value stream mapping to identify and eliminate bottlenecks.

Partner Engagement

• Represent North America content priorities across multiple business units.

• Act as liaison between ART teams and business partners

• Ensure transparency on PI objectives progress and risks.

• Manage communications cross-channel including internal collaborators and partner with business teams to manage external customers of experience changes.

Technical Leadership

• Collaborate with engineering teams to integrate AEM Cloud and headless CMS into delivery workflows.

• Ensure compliance with accessibility standards (WCAG) and security requirements.

• Support architectures based on APIs and cloud-native solutions.

Required Qualifications:

• Experience in Agile delivery within public and secure site environments.

• Proven experience as a RTE or similar SAFe leadership role.

• Strong understanding of SAFe Agile frameworks (Scrum Kanban) and Lean principles.

• Familiarity with AEM Cloud headless CMS (Contentful) and API-first architectures.

• Excellent facilitation coaching and servant leadership skills

Preferred Qualifications:

• Bachelors degree or equivalent experience in Computer Science Engineering or related field; SAFe RTE certification preferred.

When you join our team:

Well empower you to learn and grow the career you want.

Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.