COMPANY OVERVIEW
Our Client a Karachi based newly established Energy Renewable company seeks to appoint experienced professionals for the following role:
Job Role
The positions of Technical Support will report to Manager Operations & Maintenance and will be responsible for providing technical assistance troubleshooting and customer service for Companys renewable energy assets. These roles act as the primary point of contact for regional teams and customers ensuring timely technical support relationship building and gathering market intelligence to enhance customer satisfaction and business strategy.
Key Responsibilities
- Serve as the main technical liaison for regional teams addressing their concerns and coordinating solutions effectively pertaining to Solar BESS and Wind plants
- Ensure prompt and efficient resolution of customer technical issues minimizing system downtime and disruptions
- Build and maintain strong relationships with customers by addressing their concerns and providing exceptional service
- Gather and analyze customer feedback and market trends to provide actionable insights for product and service improvement
- Identify and resolve technical challenges in coordination with field teams and other stakeholders
- Maintain detailed records of customer interactions issues and resolutions to support continuous improvement
- Provide technical training and guidance to customers and regional teams to enhance their understanding of the systems
- Work closely with the Operations & Maintenance team to ensure alignment on technical strategies and solutions
Education
- Minimum 16 years of education preferably masters from a renowned HEC recognized university or institution/equivalent foreign degree holder preferably in Electrical/Electronics/Mechatronics Engineering Renewable Energy or a related field.
Experience
- Minimum 3 4 years of professional experience preferably in a large national/multinational organization with at least 1-2 years of related functional experience in a similar role at an equivalent position or in one level below position.
Requirements
- Strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills for customer interaction
- Ability to analyze market data and provide strategic insights
- Strong understanding of electrical systems solar BESS and wind technology and industry standards
- Effective communication and teamwork abilities
- Inviting Applications for Lahore
Age
The candidate should preferably be not more than 33 years of age as of last date of submission of application.
If you have the required experience and educational qualification to take up the challenging role you are requested to apply by December 24th 2025 at
Only shortlisted candidates will be contacted.
COMPANY OVERVIEW Our Client a Karachi based newly established Energy Renewable company seeks to appoint experienced professionals for the following role: Job Role The positions of Technical Support will report to Manager Operations & Maintenance and will be responsible for providing technica...
COMPANY OVERVIEW
Our Client a Karachi based newly established Energy Renewable company seeks to appoint experienced professionals for the following role:
Job Role
The positions of Technical Support will report to Manager Operations & Maintenance and will be responsible for providing technical assistance troubleshooting and customer service for Companys renewable energy assets. These roles act as the primary point of contact for regional teams and customers ensuring timely technical support relationship building and gathering market intelligence to enhance customer satisfaction and business strategy.
Key Responsibilities
- Serve as the main technical liaison for regional teams addressing their concerns and coordinating solutions effectively pertaining to Solar BESS and Wind plants
- Ensure prompt and efficient resolution of customer technical issues minimizing system downtime and disruptions
- Build and maintain strong relationships with customers by addressing their concerns and providing exceptional service
- Gather and analyze customer feedback and market trends to provide actionable insights for product and service improvement
- Identify and resolve technical challenges in coordination with field teams and other stakeholders
- Maintain detailed records of customer interactions issues and resolutions to support continuous improvement
- Provide technical training and guidance to customers and regional teams to enhance their understanding of the systems
- Work closely with the Operations & Maintenance team to ensure alignment on technical strategies and solutions
Education
- Minimum 16 years of education preferably masters from a renowned HEC recognized university or institution/equivalent foreign degree holder preferably in Electrical/Electronics/Mechatronics Engineering Renewable Energy or a related field.
Experience
- Minimum 3 4 years of professional experience preferably in a large national/multinational organization with at least 1-2 years of related functional experience in a similar role at an equivalent position or in one level below position.
Requirements
- Strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills for customer interaction
- Ability to analyze market data and provide strategic insights
- Strong understanding of electrical systems solar BESS and wind technology and industry standards
- Effective communication and teamwork abilities
- Inviting Applications for Lahore
Age
The candidate should preferably be not more than 33 years of age as of last date of submission of application.
If you have the required experience and educational qualification to take up the challenging role you are requested to apply by December 24th 2025 at
Only shortlisted candidates will be contacted.
View more
View less