Crisis Technology Project Manager

Position Summary 

We are looking for a Crisis Response Systems Manager to join us embedded in our clients Crisis Communication and Active Threat (CCAT) team supporting the Global Threats & Crisis Management (GTCM) team. The GTCM team employs sophisticated monitoring and notification technologies to assist the client during a crisis. The Crisis Communications Project Manager oversees projects that construct and maintain the crisis communications framework used to monitor and respond to global threats.  

In this role you will leverage workflow and technology expertise to ensure the highest services for GTCM and across the client footprint. You will also provide technological support to a 24/7 team of analysts spread across the USA UK and Singapore as part of a tight-knit operation providing actionable intelligence and advice to decision makers. 

This is a full-time on-site role working in our clients Austin TX office. The working hours are 9 am 5 pm Monday to Friday with the occasional out-of-hours and weekend work requirements to support crisis response. 

Essential Functions/Responsibilities 

• Manage projects to advance GTCM initiatives by leveraging technology enhancements and implementing procedural improvements by gathering and synthesizing requirements for new technology enhancements in threat intelligence feeds platforms and tools to ensure GTCMs operations 
• Support the CCAT and GTCM team in the administration and development of key systems especially the Everbridge Visual Command Centre (VCC) and other tools 
• Deliver timely sustainable and innovative technology solutions to improve GTCMs monitoring notifications and threat management to include developing super-user knowledge of Everbridge Ontic Veoci Jira and crisis management tools and technology 
• Coordinate with the clients Information Systems and Technology team external vendors and cross-functional teams to drive development efforts 
• Build workflows policies and training to support crisis communications specifically involving the clients Emergency Alerts 
• Benchmark to establish industry best practices and apply standards for the team in support of the  technology budget tool maintenance testing and quality control 

Knowledge Skills and Abilities  

• Deep interest and/or expertise in the crisis management and business continuity fields 
• Proficiency with Wrike project management software 
• Advanced presentation and visual creative skills in Keynote or similar presentation software 
• Advanced written and verbal communication skills 
• Experience in providing concise briefings to management with short turnaround times 
• Ability to distil complex ideas into simple tasks and execute efficiently and effectively 
• Experience building partnerships and working with others to meet shared objectives 
• Organized methodical and detail-oriented in all aspects of work 
• Exceptional time management skills with the ability to multitask and prioritize work 
• Capable of anticipating challenges and proposing solutions
• Willingness to travel occasionally. 

Qualifications 

• Bachelors degree in Crisis Management Systems Technology or a relevant field from an accredited college or university or equivalent professional experience in similar field
• Minimum of 2 years of experience with crisis management systems (Everbridge/VCC Ontic Veoci Jira or similar systems) 
• Minimum of 3 years experience in corporate security crisis management and/or project management 
• Minimum of 2 years of Project Management experience 
• Technical experience in mass notification tools (preferably Everbridge) preferred

Qualifications :

Qualifications 

• Bachelors degree in Crisis Management Systems Technology or a relevant field from an accredited college or university or equivalent professional experience in similar field
• Minimum of 2 years of experience with crisis management systems (Everbridge/VCC Ontic Veoci Jira or similar systems) 
• Minimum of 3 years experience in corporate security crisis management and/or project management 
• Minimum of 2 years of Project Management experience 
• Technical experience in mass notification tools (preferably Everbridge) preferred

This position is largely self-directed and requires understanding and compliance with company policies procedures and values. The position works in a virtual office environment utilizing a computer and standard office equipment. While performing the duties of this job the employee is regularly required to interact collaboratively with the team and stakeholders and communicate via phone videophone or text messaging. The employee may be required to occasionally lift and/or move up to 20 pounds. The position may require travel up to 5%. 

Additional Information :

• Salary: $107100 Annually
• Medical Insurance - Sibylline pays 80% of premiums Employee pays 20%
• Dental Insurance Fully Employee Paid
• Vision Insurance Sibylline pays 100% of employee premiums Employee pays for additional family members
• Flexible Spending Account and Dependent Care Spending Account
• Long Term/Short Term Disability Sibylline pays 100% for employees
• Basic Life and AD&D Insurance Sibylline pays 100% for employees
• 401(k) with up to 5% company matching
• 20 paid days accrued per year
• 24 hours sick time per year frontloaded
• Employee Assistance Plan (EAP)

Interview Process   

• Initial call with our Talent Acquisition team member  
• Timed written assessment (arranged at a time that suits you) to test writing and analytical capability  
• Panel interview with some of the team members and hiring managers at Sibylline 
• Meet and Greet with the client 

Research indicates that certain groups are less likely to apply for a position unless they meet every single requirement. If you feel you meet some of the requirements and can offer a unique perspective to this role we strongly encourage you to applyyou might be the perfect fit were looking for! Were passionate about supporting our employees with professional and career development opportunities including via line management our extensive e-training platform internal networking and a mentorship program. 

Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation gender ethnicity age political beliefs culture and lifestyle. We are committed to fostering a business culture that reflects these values and promotes equal opportunities.  

Remote Work :

No

Employment Type :

Full-time