Senior Manager, Planning & Operations GrabMart
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Get to Know the Role
We are seeking a Senior Manager Planning & Operations to support the development and execution of data systems and operational processes that power our GrabMart partnerships across Southeast Asia. This role will be hands-on in building data pipelines managing system integrations and coordinating partner operations ensuring our retail partners (e.g. Jaya Grocer Lotte Robinsons) can operate as true omnichannel players.
This position is ideal for someone with a blend of technical integration experience and operational planning skills who can bridge between internal product/tech teams and external retail partners.
This role reports to the Head of Planning & Operations and is fully onsite at the Singapores One-north office.
The Critical Tasks You Will Perform
Data Tracking & Reporting
- Support the setup of data pipelines and scraping tools to track marketplace and partner performance.
- Maintain operational dashboards that provide visibility into inventory flows fulfilment status and partner SLAs.
- Provide data-driven insights to inform strategy and day-to-day execution.
Systems Integration & Enablement
- Work with internal tech teams and external partners to support API and system integrations (POS ERP WMS logistics systems).
- Troubleshoot integration issues and ensure accurate real-time data flows between platforms.
- Document integration processes and contribute to playbooks for future partner onboarding.
Operational Support
- Assist in defining and rolling out commercial and logistics principles for onboarding brands and retailers.
- Coordinate with Supply Chain and Category teams to align operational readiness during new partner launches.
- Monitor ongoing operations and escalate issues that impact fulfilment or partner experience.
Innovation & Continuous Improvement
- Support pilots for new technologies (e.g. IoT sensors smart fulfilment tracking cold chain monitoring).
- Contribute to evaluating vendor solutions and provide recommendations on suitability and scalability.
Qualifications :
What Essential Skills You Will Need
- 6- 10 years of experience in eCommerce operations supply chain or systems integration.
- Familiarity with enterprise systems (POS ERP WMS) and hands-on experience with API integrations.
- Strong analytical and data skills; with experience in AI-enabled tools proficiency in Excel/SQL or BI tools (Tableau PowerBI) is a plus.
- Excellent cross-functional collaboration skills able to work with both technical and non-technical teams.
- Problem-solving mindset with ability to manage details while keeping sight of the bigger picture.
Additional Information :
Life at Grab
We care about your well-being at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, w ... View more
