Sales Operations Manager

Sales Operations Manager

As Sales Operations Manager you will be working at Libra part of Wolters Kluwers Legal & Regulatory Division. Within Legal & Regulatory division we help legal and compliance professionals enhance productivity mitigate risk and solve complex problems confidently.

Libra is Europes fastest-growing legal AI Workflow solution. By combining Libras advanced AI technology with Wolters Kluwers trusted AI-enhanced legal content we provide an integrated platform for research drafting and document analysis. This powerful combination sets a new standard for legal AIoffering unmatched accuracy compliance and depth to help customers work smarter faster and more securely.

About The Role

As Sales Operations Manager you will design implement and optimize the systems and processes that drive Libras go-to-market success. Reporting directly to the Head of Sales youll act as the strategic link between Sales Marketing Customer Success and Financeensuring operational excellence data integrity and actionable insights across the entire revenue funnel. This is a hands-on high-impact role for someone passionate about building structure enabling teams and turning data into decisions.

What Youll Do

• Manage WK Libra CRM systems and interface with Wolters Kluwer Salesforce creating dashboards and reports to ensure data accuracy and visibility across the sales and marketing funnel.
• Build and maintain forecasting models for ARR pipeline health and conversion metrics to support strategic decision-making.
• Develop scalable workflows for lead management opportunity stages and handoffs between GTM functions.
• Translate sales data into actionable insights to guide strategy resource allocation and territory planning.
• Partner with Sales and Finance leadership to streamline onboarding quota planning compensation tracking and playbook development.
• Work closely with Marketing Finance and Customer Success to align campaigns pipeline goals and reporting frameworks while coordinating with local Wolters Kluwer sales operations.
• Evaluate implement and manage GTM tools (e.g. HubSpot Salesforce Notion Gong Intercom) to drive efficiency and automation in close alignment with the LR Marketing & Sales CoE and according to the WK RevOps guidelines.
• Support leadership on initiatives such as (cross country) pricing strategy territory expansion and partner channel development.

What Were Looking For

• Experience: 58 years in Sales Operations Revenue Operations or Strategy within a large complex corporate environment
• Technical Skills: Strong analytical capabilities and proficiency with CRM systems such as salesforce HubSpot or Attio and common BI tools such as Looker Tableau.
• Process Expertise: Proven ability to design implement and optimize GTM processes and reporting frameworks.
• Detail-Oriented: Exceptional attention to detail and confidence in data-driven decision-making.
• Communication: Excellent stakeholder management skillsyou can simplify complexity and communicate clearly with sales and leadership teams.
• Mindset: A proactive self-starter who thrives in fast-paced environments takes ownership and brings structure to ambiguity.
• Language: Native or fluent English proficiency.

Nice to have

Understanding of Wolters Kluwer sales operations and/or Experience supporting high-velocity B2B sales teams in legal tech.

Workingtogether

This is a hybrid and/or remote role you colleagues at WK Libra or at Wolters Kluwer are throughout Europe but you can a connect and collaborating with your colleagues in person in the local office.

Location

Poland Romania Germany Netherlands or Belgium.

What We Offer

This is a high-impact role where youll build the foundation of our go-to-market strategy work directly with leadership and influence growth. Join a culture that values ownership precision and learningwhile enjoying competitive compensation and the chance to scale a fast growing AI proposition with Wolter Kluwer with a startup mentality.

For any questions please feel free to contactthe recruiter Claudia Funk by email at or by phone at 31 6 .

Our Interview Practices

To maintain a fair and genuine hiring process we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills experiences and communication style. We value authenticity and want to ensure were getting to know younot a digital assistant. To help maintain this integrity we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Our Interview Practices

To maintain a fair and genuine hiring process we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills experiences and communication style. We value authenticity and want to ensure were getting to know younot a digital assistant. To help maintain this integrity we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.