Front Office Supervisor
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Job Location:
Sanford, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a professional and organized Front Office Supervisor to join our team in Sanford United States. As the Front Office Supervisor you will play a crucial role in ensuring smooth operations and exceptional customer service.
- Oversee and coordinate all front office operations including check-in/check-out procedures reservations and guest inquiries
- Supervise train and mentor front desk staff to maintain high standards of customer service
- Manage daily staff schedules and assignments to ensure optimal coverage and efficiency
- Handle patient complaints and resolve issues promptly and professionally
- Collaborate with other departments to ensure seamless patient experiences
- Implement and enforce organization policies and procedures
- Assist in developing and implementing strategies to improve patient satisfaction and operational efficiency
- Ensure compliance
- Generate and analyze reports on front office performance
Qualifications :
- 2-3 years of experience in medical office front office operations with previous supervisory experience preferred
- Associates degree or related field preferred
- Strong leadership and communication skills
- Excellent customer service orientation with the ability to handle challenging situations professionally
- Proficiency in EMR software (s)
- Demonstrated problem-solving skills and ability to make quick decisions
- Strong multitasking and time management abilities
- In-depth knowledge front office operations procedures and industry standards
- Experience in staff training and development
- Ability to work flexible hours PRN.
Additional Information :
At Ability Rehabilitation we believe in fostering a rewarding and supportive work environment. We offer:
- Competitive salary
- Excellent benefits package including 401k health dental vision and generous paid time off
- Multiple opportunities for professional development specialization and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
Remote Work :
No
Employment Type :
Full-time
Key Skills
- ENT
- Electronic Security
- Access Control System
- Accounting & Finance
- Cardiac
- Food & Beverage
About Company
P4 Physical Therapy believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 42 years of qualified therapy experience. Step inside our locations, and ... View more
