Group Manager Catering & Hospitality

London - UK

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

The Group Catering General Manager is responsible for the strategic leadership operational excellence and financial performance of a portfolio of contract catering operations across multiple sites. This role ensures the consistent delivery of high-quality food service standards and client satisfaction while driving commercial growth compliance and team development.

Operational Leadership

Lead and oversee multiple contract catering sites ensuring consistent service delivery and operational excellence
Implement company standards policies and procedures across all locations
Drive continuous improvement in food quality service and operational efficiency
Ensure effective mobilisation of new contracts and smooth transitions

Client & Stakeholder Management

Build and maintain strong relationships with key clients and stakeholders
Act as the senior point of contact for client escalations and strategic reviews
Lead regular client meetings performance reviews and business planning sessions
Identify opportunities to enhance service offerings and add value to client contracts

Financial & Commercial Performance

Full P&L responsibility for the group including budgeting forecasting and cost control
Drive revenue growth through innovation upselling and contract development
Ensure achievement of financial targets margins and KPIs
Monitor labour food costs and operational expenditure to maximise profitability

People Leadership & Development

Recruit develop and retain high-performing management teams
Coach and mentor General Managers and senior site leaders
Foster a positive culture focused on engagement accountability and performance
Ensure compliance with HR policies employment legislation and best practices

Food Health Safety & Compliance

Ensure full compliance with food safety health & safety and legal requirements
Maintain high standards of hygiene allergen management and food safety systems
Lead audits risk assessments and corrective action plans
Champion sustainability ethical sourcing and environmental initiatives

Innovation & Growth

Drive food and service innovation aligned with market trends and client needs
Support business development initiatives tenders and contract renewals
Collaborate with culinary marketing and central support teams to enhance the offer

Qualifications :

Proven senior leadership experience in contract catering or multi-site foodservice
Strong commercial acumen with demonstrable P&L management experience
Exceptional client relationship and stakeholder management skills
Ability to lead and inspire large diverse teams across multiple locations
Strong understanding of food safety health & safety and compliance requirements
Experience in managing complex contracts within corporate education healthcare or leisure sectors

Additional Information :

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example protecting the planet and supporting local communities.

Interested Even if you dont meet all requirements wed like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages abilities gender identities sexual orientations races religions and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity diversity and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.

Join us and bring your unique perspective to our team.

Remote Work :

Employment Type :

Full-time