Chubb is a world leader in insurance. With operations in 54 countries Chubb provides commercial and personal property and casualty insurance personal accident and supplemental health insurance reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings broad distribution capabilities exceptional financial strength underwriting excellence superior claims handling expertise and local operations globally.
KEY OBJECTIVE:
To investigate assess reserve and resolve Property Claims Nationally utilizing Independent Adjusters while adhering to Chubbs High Service Standards with focus on Commercial Claims
MAJOR RESPONSIBILITIES:
Analyze first notice of loss to determine nature of claim coverage provided and scope of damage
Conduct detailed investigations commensurate with claim complexity through the utilization of Independent Adjusters
Comfortable critically reviewing Independent Adjuster Contractor Building Consultant other technical expert reports in the context of complex claim evaluations
Ability to analyze Commercial Property Policy contracts to determine applicable coverage
Comfortable learning specialty Commercial segments including Green Energy Mining Equipment Breakdown Transit and Mortgage Impairment type losses
Establish accurate and timely reserves within authority
Maintain an active diary and monitor claim inventory to ensure pro-active disposition of the claims
Exercise good judgment in reaching final disposition of claims by evaluating nature of loss liability injury/damage coverage salvage and subrogation opportunities in adherence with Chubb Claim Handling Best Practices
Achieve open to closed inventory ratio of 1 to 1 or better
Pro-active communication with critical stakeholders including Claims Management Underwriting and Broker Partners
Close collaboration and oversight of Independent Adjusters to ensure timely investigations and reporting promoting a seamless client experience
Effectively control the use work product and expenses of outside vendors
Available to assist with CAT Duty in the event of major industry events
Adhere to Chubb Claim Handling Best Practice.
Completion of University degree / College diploma and/or equivalent insurance-related education and experience.
Excellent written and verbal communication skills are a critical component of this role.
Minimum 5 years of prior complex claim handling experience in property
CIP designation or a willingness to take CIP courses through the Insurance Institute an asset.
Superior customer service and negotiation skills.
Good knowledge of the insurance business knowledge of insurance contracts and legal requirements and regulations.
Excellent time management organizational and multi-tasking skills required.
Ability to work independently with minimal supervision.
A demonstrated ability to affect positive change when a need is identified.
Bilingualism in English and French would be an asset with openness to pursue full adjuster certification with the AMF (Autorité des Marchés Financiers) in the Province of Quebec
At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire please inform Human Resources. If a selected applicant requests accommodation during the recruitment process Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicants accessibility needs.
Required Experience:
Senior IC
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.