Forward Deployment Engineer (Developer Success)
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 150 - 250
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Forward Deployment Engineer
Salary Range: $150000$250000/year
(Range shown is for U.S.-based employees. Compensation outside the U.S. is adjusted fairly based on your countrys cost of living. You can explore how we calculate this here: Range: Up to 0.10%
Location: San Francisco CA (Hybrid) OR Remote
Job Type: Full-Time (SF) OR Contract (Remote)
Experience: 3 years
Visa: US Citizenship/Visa required for SF; N/A for Remote
About Firecrawl
Firecrawl is the easiest way to extract data from the web. Developers use us to reliably convert URLs into LLM-ready markdown or structured data with a single API just a year weve hit millions in ARR and 70k GitHub stars by building the fastest way for developers to get LLM-ready data.
Previously we built Mendable one of the first commercially available chat with your data applications. We sold to companies like MongoDB Coinbase Snapchat and more. To do this we spent a surprising amount of time building reliable infrastructure for getting clean data from the web. When we started to see our founding friends rebuilding the same thing we thought we might be on to something.
Why Firecrawl
Customer impact immediately Your work directly unblocks customers and drives revenue
Technical ownership Own real-world deployments and customer-facing integrations
High velocity Fast iteration fast feedback fast shipping
Founder access Work directly with founders and core engineers
Small team big ambition Influence how our product is used at scale
About the Role
Were looking for a Forward Deployment Engineer who thrives at the intersection of engineering product and customers. Youll work directly with users to deploy Firecrawl in real-world environments unblock integrations and turn customer needs into repeatable solutions and product improvements.
This is a highly hands-on customer-facing engineering role ideal for someone who likes solving complex problems live and shipping pragmatic solutions fast.
What Youll Do
Work directly with customers to deploy customize and troubleshoot Firecrawl in production environments
Own technical delivery for priority accounts from first integration through ongoing optimization
Debug complex real-world issues involving APIs crawling data pipelines and infra constraints
Build reusable solutions templates and playbooks based on customer needs
Translate customer feedback into clear product and engineering insights
Collaborate closely with core engineers to improve reliability performance and usability
Help define best practices for how Firecrawl is implemented at scale
Who You Are
Strong software engineer with solid fundamentals (APIs systems debugging)
Comfortable working directly with customers and explaining technical concepts clearly
Calm and effective in ambiguous fast-moving situations
Biased toward action you unblock first optimize later
Enjoys shipping pragmatic solutions over perfect abstractions
Comfortable working quickly in a small high-trust team
Bonus Points
Experience in solutions engineering devrel SRE or customer-facing infra roles
Familiarity with web crawling scraping proxies or data extraction systems
Startup experience or ex-founder
Shipped systems used by real customers at scale
What It Means to Join Firecrawl
High Leverage Your work directly impacts customer success and company growth
Autonomy Own your domain; we care about outcomes not hours
Remote-First Culture Work from anywhere with access to our SF HQ
Growth Opportunity Early equity and a role that scales with the company
Creative Freedom If you find a better way to do things well run with it
Benefits & Perks
Available to all employees
Salary that makes sense $00/year OTE (U.S.-based) based on impact not tenure
Own a piece Up to 0.10% equity in what youre helping build
Generous PTO 15 days mandatory anything after 24 days just ask (holidays excluded); take the time you need to recharge
Parental leave 12 weeks fully paid for moms and dads
Wellness stipend $100/month for the gym therapy massages or whatever keeps you human
Learning & Development - Expense up to $150/year toward anything that helps you grow professionally
Team offsites A change of scenery minus the trust falls
Sabbatical 3 paid months off after 4 years do something fun and new
Available to US-based full-time employees
Full coverage no red tape Medical dental and vision (100% for employees 50% for spouse/kids) no weird loopholes just care that works
Life & Disability insurance Employer-paid short-term disability long-term disability and life insurance coverage for lifes curveballs
Supplemental options Optional accident critical illness hospital indemnity and voluntary life insurance for extra peace of mind
Doctegrity telehealth Talk to a doctor from your couch
401(k) plan Retirement might be a ways off but future-you will thank you
Pre-tax benefits Access to FSAs and commuter benefits (US-only) to help your wallet out a bit
Pet insurance Because fur babies are family too
Available to SF-based employees
SF HQ perks Snacks drinks team lunches intense ping pong and peak startup energy
E-Bike transportation A loaner electric bike to get you around the city on us
Interview Process
Application Review Resume quick note on why youre excited
Technical Customer Scenario Interview (45 min) Real-world problem solving
Interview with Founders (30 min) Culture ownership and vision
Paid Work Trial (12 weeks) Work on something real with us
Decision We move fast
If you enjoy solving real customer problems and shipping impactful solutions youll thrive here.
Apply now and lets talk.
Key Skills
- Jenkins
- Python
- Active Directory
- VMware
- Engineering
- Tcp/IP
- Deskstops
- OS
- Windows
- Database
- Linux
- Java
- Troubleshoot
- Technical Support
About Company
The web crawling, scraping, and search API for AI. Built for scale. Firecrawl delivers the entire internet to AI agents and builders. Clean, structured, and ready to reason with.
