CRM Specialist (fmd)

Heidelberg - Germany

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Summary

Aleph Alpha is seeking a hands-on CRM Specialist to serve as the technical backbone of our go to market function. This role will be responsible for day-to-day administration configuration and maintenance of our CRM system ensuring our GTM teams have a reliable scalable and well-structured revenue stack.

This role will partner closely with the Lead Expert of Revenue Operations who will provide product ownership road mapping and business analysis. The CRM Specialist will focus on technical execution owning everything from configuration and systems hygiene to testing and small integrations. While the role is not expected to take on full-time development tasks experience with APIs automation design and third-party tools (e.g. Zapier) is a major plus.

This is a high-impact high-visibility role during a critical stage of our operational maturation.

Key Responsibilities

Own day-to-day configuration of our rapidly evolving CRM including playing a role in implementing our new tools:
Deep understanding of CRM features to support the solution design process
Track business opportunities build revenue funnels and distribute reporting
Maintain system data quality and enforce best practices.
Work closely with GTM team leadership to translate business needs into technical requirements and to maintain a reliable configuration roadmap.
Provide support on deal desk functions coordinating internal approvals with legal and finance teams
Produce documentation for system changes data models and processes.

Qualifications

Hands-on CRM admin experience and a deep understanding of the leading CRM tools on the market
Experience implementing and rolling out new business systems
A deep understanding of:
Data management best-practices and data architecture
How to leverage automation to scale a business
Technical aptitude and comfort leading deployments user testing and QA; experience working within a DevOps cycle is a plus
Familiarity with APIs integration concepts and third-party integration tools

What you can expect from us

Become part of an AI revolution!
30 days of paid vacation
Access to a variety of fitness & wellness offerings via Wellhub
Mental health support through
JobRad Bike Lease
Substantially subsidized company pension plan for your future security
Subsidized Germany-wide transportation ticket
Budget for additional technical equipment
Flexible working hours for better work-life balance and hybrid working model
Virtual Stock Option Plan

Required Experience:

Role SummaryAleph Alpha is seeking a hands-on CRM Specialist to serve as the technical backbone of our go to market function. This role will be responsible for day-to-day administration configuration and maintenance of our CRM system ensuring our GTM teams have a reliable scalable and well-structure...

Role Summary

This is a high-impact high-visibility role during a critical stage of our operational maturation.

Key Responsibilities

Own day-to-day configuration of our rapidly evolving CRM including playing a role in implementing our new tools:
Deep understanding of CRM features to support the solution design process
Track business opportunities build revenue funnels and distribute reporting
Maintain system data quality and enforce best practices.
Work closely with GTM team leadership to translate business needs into technical requirements and to maintain a reliable configuration roadmap.
Provide support on deal desk functions coordinating internal approvals with legal and finance teams
Produce documentation for system changes data models and processes.

Qualifications

Hands-on CRM admin experience and a deep understanding of the leading CRM tools on the market
Experience implementing and rolling out new business systems
A deep understanding of:
Data management best-practices and data architecture
How to leverage automation to scale a business
Technical aptitude and comfort leading deployments user testing and QA; experience working within a DevOps cycle is a plus
Familiarity with APIs integration concepts and third-party integration tools

What you can expect from us