We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We operate in 47 countries employ more than 355000 people worldwide and support over 150000 clients.
Securitas plays an essential role for our clients and in society. Our Global Security Operations Center (GSOC) positions help maintain a safe and secure environment by actively monitoring security systems coordinating emergency responses and supporting on-site security teams. GSOC Operators serve as the central hub for communication and incident management ensuring timely and effective responses to all situations.
Location: Waltham MA
Schedule: Overnight Friday & Saturday 11:00 PM 7:00 AM
Pay Rate: $24.87/hr
This is a fully onsite position. Remote or hybrid work is not available.
As an Onsite GSOC Operator you will work overnight from our Waltham MA Security Operations Center monitoring security systems dispatching personnel and maintaining accurate incident documentation. This role requires prior security operations experience and the ability to remain alert decisive and professional during overnight hours. You will play a critical role in supporting field officers and protecting people property and operations at client sites.
Surveillance & Monitoring: Operate CCTV systems alarm monitoring platforms and life safety systems to detect and respond to security events in real time
Access Control: Monitor and manage access control systems for secure locations
Emergency Dispatching: Coordinate responses to alarms incidents and emergencies using radios phones and dispatch software
Communication: Maintain clear professional communication with security officers emergency responders and client stakeholders
Incident Reporting: Accurately document all alarms incidents and communications in dispatch logs and detailed reports
Training & Development: Participate in a structured 40-hour training program covering systems emergency procedures and site-specific protocols
Customer Service: Provide professional courteous support to client personnel while maintaining a secure overnight environment
Ability to remain calm alert and focused during overnight shifts
Strong observation problem-solving and de-escalation skills
Excellent verbal and written communication skills
Proven ability to work independently while coordinating with broader security teams
Strong ethical standards and commitment to all safety protocols
Must be at least 18 years of age
Must be able to work onsite in Waltham MA for overnight shifts
Legal authorization to work in the United States
Ability to read write and speak English effectively
High school diploma GED or equivalent
23 years of security operations experience required (GSOC SOC dispatch or command center experience strongly preferred)
Reliable transportation and dependable overnight attendance
Medical Insurance (Anthem) Dental Insurance (Aetna) Vision Insurance (VSP)
401(k) with employer matching
Paid Life Insurance Paid Time Off Paid Training Paid Uniforms
Career development and continued education programs
Wellness financial assistance and Employee Assistance Programs (EAP)
Employee discount programs (vehicles cell phones travel entertainment and more)
Securitas is a trusted security partner helping make the world a safer place.
Watch our story: more and apply today at to explore your career path with Securitas.
EOE/M/F/Vets/Disabilities
Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability protected veteran status or any other legally protected characteristic.
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