Service Manager (Lawn and Garden)
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Job Location:
Moorhead, MN - USA
Yearly Salary:
$ 60000 - 80000
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
As a Service Manager youll be at the center of it all coordinating workflows guiding your team and ensuring customers receive top-tier service every time. This role is perfect for someone who loves problem-solving building relationships and driving operational excellence.
Whats in it For You:
- $60000 - $80000 / year
- 24% bonus potential
- A comprehensive benefits package that supports your well-being. For more details and to view these offerings visit RDOs benefits page.
- A company that lives by its core values: theyre not just words on a wall theyre how we work grow and lead. Learn more about our core values.
Why RDO
When you join RDO Equipment Co. youll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the worlds leading equipment and technology manufacturers but were a people business first. RDO has grown from humble roots guided by a familys values and shaped by the strengths voices and entrepreneurism of our team members.
RDOs Moorhead store is a crucial part of the Upper Midwests construction and agriculture economy. This team supports farmers construction companies and contractors throughout the region as they work to build our communities and feed the world. These customers value knowledgeable partners dedicated to helping them win every day and grow into the future. Are you ready to join the team
What You Will Do:
- Managing Work Orders: Staying on top of work orders is key. This means opening and closing orders keeping track of progress and making sure everything runs smoothly with internal systems.
- Scheduling and Workflow Management: Its all about assigning the right techs to the right jobs at the right time. Youll be juggling schedules managing workflows and making sure everyone knows where they need to be.
- Deliver top-notch service to customers: Communicate clearly respectfully and in a timely manner with customers during the repair process.
- Communication: Whether youre connecting with the team or keeping customers in the loop your main priority is to keep everything running smoothly and ensure everyone is aligned.
- Team Management and Development: Leading a team of techs means motivating them supporting their growth and handling any issues that come up. Its all about building a strong talented crew.
- Customer Service and Relationship Building: Happy customers are the best customers. Youll be making sure theyre satisfied building strong relationships and delivering a world class experience every time.
- For a complete list of duties and responsibilities view the full job description here.
What You Will Need:
- Leadership Abilities: Ready to step into a leadership role with a desire to learn and grow.
- Customer Service Skills: Youre passionate about delivering top-notch customer experiences.
- Tech-Savvy: Youre confident using computers and quick to learn new systems.
- Experience: Familiarity with our industry is a plus but not required well support your learning.
- Communication: You express yourself clearly both in writing and in conversation
- Pace: You thrive in a fast-moving environment where priorities can shift and no two days are the same.
- Valid Work Authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Why Youll Love it Here:
- Community engagement: Many opportunities to volunteer and participate in community events.
- Diverse product lines: Sell and support agriculture construction construction technology and lawn & land equipment.
- Excellent facilities: 30000 square foot service shop updated showroom large yard.
- Opportunities to Grow: With more than eight nearby stores there are opportunities to progress your career throughout the region.
- Connected team: Become a connected team member through regular team-building activities.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Discover a wide-range range of John Deere & Vermeer equipment at one of our RDO store locations, offering top-notch machinery solutions for agriculture, construction, and more.
