Service Now Developer Onsite

Tek Hire Solutions

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profile Job Location:

Salt Lake, UT - USA

profile Monthly Salary: Not Disclosed
Posted on: 14 hours ago
Vacancies: 1 Vacancy

Job Summary

Role: Service Now Developer - Onsite
Location: Salt Lake City Utah (Local preferred/Must Relocate)
Work Authorization: Any EAD (Except OPT)

Job Description:
THS is seeking an experienced and technically proficient Onshore ServiceNow Lead to oversee and manage ServiceNow projects and operations for our esteemed client. This role requires a dynamic individual who can serve as the key bridge between the onshore client team and the offshore delivery team. With a strong focus on CMDB management ServiceNow projects and upgrade activities the ideal candidate will bring both technical expertise and exceptional leadership capabilities

Key Responsibilities:
Leadership and Coordination:
Act as the primary point of contact for the onshore client team.
Coordinate and collaborate effectively with offshore delivery teams to ensure seamless project execution.
Provide thought leadership and strategic guidance to the client on ServiceNow best practices and solutions.
Technical Expertise:
Design develop and implement solutions on the ServiceNow platform with a specific focus on CMDB and related modules.
Lead efforts to configure maintain and optimize the CMDB ensuring data accuracy completeness and compliance with governance standards.
Guide and perform ServiceNow upgrades including testing validation and deployment of new platform releases.
Collaborate with teams to develop workflows automation and integrations tailored to client requirements.
CMDB and Discovery:
Oversee and manage Discovery and Service Mapping activities to maintain accurate and up-to-date CI data.
Define and implement reconciliation rules CI classes and data models to align with business needs.
Troubleshoot and resolve CMDB issues ensuring alignment with ITIL standards.
Project Management:
Lead ServiceNow implementation and enhancement projects ensuring timely delivery and adherence to quality standards.
Prepare and present project updates roadmaps and status reports to client stakeholders.
Manage risk dependencies and issues while proactively identifying opportunities for improvement.
Stakeholder Management:
Build and maintain strong relationships with client stakeholders understanding their needs and translating them into actionable deliverables.
Provide training knowledge transfer and guidance to client and offshore teams on ServiceNow best practices.
Governance and Compliance:
Establish and enforce governance frameworks for CMDB and platform usage.
Ensure adherence to security compliance and regulatory standards

Key Qualifications:
Education: Bachelors degree in computer science Information Technology or a related field.
Experience:
10 years of experience in ServiceNow development implementation and administration.
Proven track record in managing CMDB Discovery and Service Mapping activities.
Significant experience in ServiceNow upgrade activities and platform maintenance.
Technical Skills:
Proficiency in scripting languages (JavaScript Glide scripting).
Expertise in ServiceNow modules: CMDB ITSM ITOM (Discovery Service Mapping).
Knowledge of integration methods (REST/SOAP APIs MID Server configurations).
Familiarity with ServiceNow reporting and dashboard creation.
Leadership Skills:
Experience in leading teams across onshore and offshore locations.
Strong communication stakeholder management and presentation skills.
Preferred Qualifications:
ServiceNow certifications: Certified System Administrator (CSA) Certified Implementation Specialist (CIS) in CMDB ITOM or other relevant areas

Tekhire Solutions is a world-class technology focused on customer-driven solutions and has a deep dive knowledge of client requirements. Tekhire is best in connecting a bridge between highly skilled workers and the Fortune 500. Always thrives to be up with the technology trends Innovation and transforms our trusted clients with certified and enterprise solutions that makes difference in the business.

Role: Service Now Developer - Onsite Location: Salt Lake City Utah (Local preferred/Must Relocate) Work Authorization: Any EAD (Except OPT) Job Description: THS is seeking an experienced and technically proficient Onshore ServiceNow Lead to oversee and manage ServiceNow projects and opera...
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