Associate Director – Testing

The Associate Director Testing will provide strategic and hands-on leadership to drive quality efficiency and continuous improvement across multiple product lines. This role is responsible for defining and executing end-to-end QA and testing strategies embedding quality throughout the SDLC and building high-performing testing teams. The ideal candidate brings deep technical expertise in modern testing practices strong people leadership and a product-focused mindset to ensure reliable scalable and high-quality software releases.

• Define and own the end-to-end QA and Testing strategy roadmap and operating model across products and features

• Embed quality early in the Software Development Life Cycle (SDLC) in partnership with Product Engineering and Architecture teams

• Champion best-in-class testing practices including test automation regression performance and security testing

• Design scale and maintain robust and resilient test automation frameworks and tooling

• Establish and enforce quality gates standards and release readiness criteria for all product releases

• Oversee defect management processes Root Cause Analysis (RCA) and corrective actions to reduce production issues

• Drive adoption of new tools and technologies to improve test coverage and efficiency

• Define track and present quality metrics and dashboards to senior leadership and stakeholders

• Act as the primary point of contact for all QA-related initiatives ensuring transparency and cross-functional alignment

• Manage resource planning utilization and vendor partnerships

• Lead mentor and develop QA Managers Test Leads and Engineers to build a high-performing testing organization

• Conduct performance reviews define KPIs and drive long-term talent development within the Testing function

• Foster a culture of ownership continuous improvement collaboration and accountability

• Bachelors degree in Engineering Computer Science or a related field

• Masters degree is preferred

• 15 years of progressive experience in Software Quality Assurance and Testing

• 3 5 years of experience in senior leadership roles managing multiple teams and product portfolios

• Proven experience building and scaling QA practices within a product-based IT organization

• Hands-on experience supporting mobile application development and testing environments

• Experience working in regulated industries (e.g. Healthcare) is a strong advantage

• Strong expertise in test automation frameworks and tools (Selenium with Java Playwright Appium)

• Deep knowledge of QA methodologies including Agile Scrum DevOps and CI/CD

• Experience with cloud platforms (Azure preferred) microservices architecture and API testing

• Hands-on exposure to performance and load testing tools (JMeter LoadRunner)

• Working knowledge of security testing concepts and tools

• Excellent leadership stakeholder management and communication skills

• Strong analytical problem-solving and decision-making capabilities

• Ability to thrive in fast-paced evolving product environments

• High ownership accountability and results-driven mindset