Senior Manager, Business Process And Operations SEA

This role partners with business development strategy and functional teams to drive data-driven decision-making performance management strategy enablement and commercial growth. The individual will leverage advanced analytics financial modelling decision support and strategic insights as an enabler to business planning resource allocation frontline sales and cross-functional initiatives across diverse markets.

Key Responsibilities

Business Analysis & Reporting

• Deliver actionable insights through robust data analysis dashboards and performance reports for senior management and cross-functional teams.
• Conduct deep dives into markets clients products and revenue streams to identify growth opportunities and gaps to targets.
• Collaborate with the finance team to prepare and present market profitability and sales performance reports highlighting trends and key drivers.
• Design and implement reporting tools to transform complex data into concise commercial narratives for stakeholders.
• Track market dynamics and Visas market share triggering competitive responses where relevant.

Performance Management & Strategy

• Support annual operating planning resource allocation and governance frameworks for regional leadership.
• Facilitate best-practice sharing and adoption of strategic account management tools
• Lead or contribute to market research financial modelling and scenario analysis to inform strategic decisions.

Stakeholder Engagement & Project Management

• Manage relationships with cross-border stakeholders including business development finance and operations teams.
• Coordinate and deliver presentations training and workshops to enhance data literacy and performance culture.
• Drive project execution ensuring timely delivery against tight deadlines and complex requirements.

Commercial Acumen & Problem Solving

• Apply strong commercial understanding to assess opportunities prioritize initiatives and recommend fact-based solutions.
• Operate effectively in an ambiguous fast-paced environment balancing multiple priorities with minimal oversight.

 This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Qualifications :

Basic Qualifications:
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD

Preferred Qualifications:
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
5 years in data analytics business analysis strategy or performance management roles preferably within consulting banking financial services fintech or payments.
MBA CFA qualification preferred but not essential
Advanced numeracy analytical quantitative and modelling skills; expert in Excel PowerPoint Power BI and project management tools.
Proven problem-solving ability intellectual rigor and commercial mindset.
Exceptional written and verbal communication skills; able to influence and engage senior stakeholders across regions.
Self-starter with strong project management and organizational skills; able to manage complexity and ambiguity.
Experience working in global or multi-national environments collaborating across borders and cultures.
Demonstrated ability to build relationships facilitate decisions and drive change in a matrix organization.
Personal Attributes
Strategic thinker with a hands-on approach and sense of urgency.
Collaborative resilient and adaptable to change.
High tolerance for ambiguity and complexity.
Committed to diversity equity and inclusion.

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time