Customer Service Representative
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a dedicated Customer Service Representative to join our expanding team in Charlotte. This role is ideal for individuals who excel in communication enjoy problem-solving and take pride in providing outstanding customer experiences. The representative will serve as a key point of contact helping clients navigate inquiries resolve concerns and receive the highest standard of service.
Responsibilities
Serve as the primary contact for customer inquiries via phone email and other communication channels.
Provide accurate information support and guidance to clients in a professional and timely manner.
Manage customer records update documentation and maintain organized communication logs.
Identify customer needs and offer solutions aligned with company standards and policies.
Collaborate with internal teams to ensure seamless service delivery.
Uphold service excellence by maintaining a positive client-focused approach.
Qualifications :
Strong verbal and written communication skills.
Reliability adaptability and a proactive approach to customer needs.
Ability to multitask prioritize and work efficiently in a dynamic environment.
High level of professionalism and commitment to quality service.
Problem-solving mindset and attention to detail.
Additional Information :
Competitive salary ranging from $47000 to $51000 per year.
Opportunities for professional growth and advancement within the organization.
Skill-building and developmental training programs.
Supportive collaborative work environment that encourages long-term success.
Full-time position with stable structured schedules.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
