To conduct daily review of benefits applications logged by the branches/digital branch for accuracy of computation completeness of supporting documents and ensure eligibility based on business and regulatory polices and framework. Follow up daily for resolution of observed/identified issues as well as conclusion of regulatory fulfilments of benefit applications. Ensure timely daily/periodic engagements with customers for the pending benefits application either through varoius communiction channels and ensureto update the statuses on the database of all actions taken. To verify and capture payment instructions and liaise with relevant stakeholders to gather missing information and / or supporting documentation to fulfil payment instructions. To ensure the completeness and accuracy of the payment instruction and / or conditions and requirements are met to enable the processing of payments and settlements against world class operations standards meeting all contractual obligations.
Qualifications :
Minimum Qualifications
- First degree in Business Economics or any related field
Minimum Experience
- At least 1-2 years experience in analysis documentation and data capturing/processing environment.
- General knowledge of the pension industry and products is an added advantage.
Additional Information :
Behavioural Competencies:
- Generating Ideas
- Documenting Facts
- Taking Action
- Interpreting Data
- Checking Details
Technical Competencies:
- Processing/Payment Processing
- Client Engagement
- Industry Knowledge
- Risk Identification
- Risk Reporting
Remote Work :
No
Employment Type :
Full-time
To conduct daily review of benefits applications logged by the branches/digital branch for accuracy of computation completeness of supporting documents and ensure eligibility based on business and regulatory polices and framework. Follow up daily for resolution of observed/identified issues as well ...
To conduct daily review of benefits applications logged by the branches/digital branch for accuracy of computation completeness of supporting documents and ensure eligibility based on business and regulatory polices and framework. Follow up daily for resolution of observed/identified issues as well as conclusion of regulatory fulfilments of benefit applications. Ensure timely daily/periodic engagements with customers for the pending benefits application either through varoius communiction channels and ensureto update the statuses on the database of all actions taken. To verify and capture payment instructions and liaise with relevant stakeholders to gather missing information and / or supporting documentation to fulfil payment instructions. To ensure the completeness and accuracy of the payment instruction and / or conditions and requirements are met to enable the processing of payments and settlements against world class operations standards meeting all contractual obligations.
Qualifications :
Minimum Qualifications
- First degree in Business Economics or any related field
Minimum Experience
- At least 1-2 years experience in analysis documentation and data capturing/processing environment.
- General knowledge of the pension industry and products is an added advantage.
Additional Information :
Behavioural Competencies:
- Generating Ideas
- Documenting Facts
- Taking Action
- Interpreting Data
- Checking Details
Technical Competencies:
- Processing/Payment Processing
- Client Engagement
- Industry Knowledge
- Risk Identification
- Risk Reporting
Remote Work :
No
Employment Type :
Full-time
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