Front Desk Receptionist Customer Service Representative
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Job Location:
Fairfax, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
We are a Toyota-Certified Collision Center seeking a Front Desk Receptionist / Customer Service Representative to be the first point of contact for our customers. This role is essential to delivering a professional customer experience and supporting daily shop operations.
The ideal candidate is organized friendly dependable and comfortable working in a fast-paced automotive environment.
Responsibilities
Greet customers professionally and assist with check-in and pick-up
Answer incoming phone calls and direct inquiries appropriately
Schedule estimates repairs and follow-up appointments
Assist customers with basic repair status questions and general information
Coordinate with estimators managers and technicians as needed
Maintain accurate customer and repair records in the system
Keep the front desk and lobby clean organized and presentable
Support customer satisfaction and delivery process
Qualifications
Customer service or receptionist experience required
Strong communication and interpersonal skills
Professional appearance and positive attitude
Ability to multitask and stay organized
Basic computer skills and phone etiquette
Automotive dealership or collision center experience preferred (not required)
What We Offer
Competitive hourly pay
Stable full-time position
Professional work environment
Growth opportunities within the collision repair industry
Benefits package available (medical etc.)
REQUIREMENTS:
- Excellent communication skills
- Outgoing and positive demeanor
- Professional presentation
- Punctual nature and ability to handle schedule flexibility
- A professional appearance
About the Dealership
Ourisman Automotive Group believes our success and future growth is contributed to our employees. Family-owned and operated since 1921 Ourisman has continued to grow while holding true to our values of collaboration transparency and career development.
At Ourisman Automotive of Virginia we understand the importance of career growth. Our team is collaborative and encourages success amongst each of our members. We prefer to promote from within and do so often.
Required Experience:
Unclear Seniority
Key Skills
- Anti Money Laundering
- Machinery Maintenance
- IT Consultancy
- Fiber Optic
- Cardiovascular
About Company
Ourisman Automotive Group believes our success and future growth is contributed to our employees. Family-owned and operated since 1921, Ourisman has continued t...
