Early Child Care Clerk

About Us:

• If youre looking for an opportunity to transform the lives of poor and homeless men women and children in your community we may have a job for you.
• Since 1972 Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
• We are a grassroots donor and volunteer-fueled community nonprofit. At Metropolitan Ministries we serve families in Hillsborough Pinellas Pasco Polk and Hernando counties with compassion practical help and a willingness to make a huge difference.

What we offer:

Salary: $16.00 - $19.00

Group health vision and dental coverage at affordable rates along with family coverage if you choose to purchase it.

Preventative care is 100% covered (free) on all plans.

PTO is offered to full-time and part-time employees.

11 days of PTO and 10 paid holidays annually.

Option to participate in the 401K plan with employer match.

$15000 in employee Life Insurance paid for by Metropolitan Ministries.

Employee Assistance Program

Option to participate in supplemental group insurance plans at affordable rates.

Tuition reimbursement program

Training and career development.

Discounted membership at the YMCA.

Job Functions:

Performs data entry duties with specified databases from the collection of information from parents staff teachers coordinators etc. The Early Child Care Clerk will be responsible for providing exceptional customer service to all CREATE Learning Center guests and callers. He/she will also provide general office support to the Center with a variety of clerical activities and related tasks. He/she will be responsible for answering incoming calls directing calls to appropriate staff members directing guests to appropriate campus departments assisting volunteers and performing general clerical duties with a focus on data analysis and entry.

Essential Responsibilities:

1. Support all families and staff with the online check-in process using ProCare.
2. Develop proficiency in site management software and assist the Senior Management in maintaining accurate student and family information and appropriate communication with families.
3. Greet all clients including visitors and volunteers politely and professionally.
4. Collect track and input all ASQ-3 and ASQ-SE information into the ELC portal and run quarterly reports for both assessments.
5. Run monthly reports in various data collection programs to track student data for grants.
6. Conduct daily breakfast and lunch counts for each classroom.
7. Collect and file all necessary opening paperwork from potential families for School Readiness and assist families with any questions about the School Readiness process.
8. Schedule client orientations in person and keep a log of all orientations for the month.
9. Participates in KPI administrative activities as directed by the Senior Manager.
10. Communicate with the senior manager when supplies are to be ordered/distributed for the Center. Maintain a stocked teacher supply room with appropriate supplies for general Center use.
11. Support the Senior Manager by being available to close the Center as needed.
12. Meets with the Senior Manager to review and reflect on personal goals and actively contribute to the exceptional service of the Center.
13. Organizes and keeps the front reception area neat and inviting.
14. Supports Metropolitan Ministries holiday tent activities.
15. Meet personal goals and actively contribute to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Attend required staff meetings and on-going trainings. Complete other duties as assigned.

Education and Experience:

High school degree or equivalent. Extensive exposure to childcare programs is highly desirable. Heart for ministry and comfort working with poor and homeless families required. Bilingual a plus but not required. 45 Hour Florida Childcare Training is required.

Skills Requirements:

Requires understanding of poverty a high degree of maturity strong interpersonal skills and the ability to work with low socio-economic and diverse populations facing crises professionally and diplomatically. Manage guest and client queries and objections efficiently. Ability to communicate effectively both orally and in writing and has strong customer service skills. Ability to administer CPR and First Aid to children and implement safety procedures. Experience in managing confidential information. Ability to work as part of a team within a multi-disciplinary framework. Demonstrates computer literacy with knowledge of Microsoft Suite (Word PowerPoint and Excel). Strong ability to multitask.

Physical Requirements:

Hearing and speaking ability that allows for effective oral communication of information; physical emotional and spiritual stamina to handle job-related issues and stress. Able to lift 20 lbs or more.

Other:

Must demonstrate legal authorization to work in the United States. Must pass applicable pre-employment background screening procedures.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color women LGBTQIA Veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at or via email at