Administrative Assistant I Austin, TX

Job Summary
The Administrative Assistant I will perform stormwater licensing and permitting work under the Texas Pollutant Discharge Elimination System ( TPDES ). Receives and reviews permit applications; ensures compliance with applicable policies administrative codes and statutes; communicates with external and internal customers; and approves permits.

Essential Duties And Responsibilities
Provides telephone and e-mail customer service to the regulated community consultants and general public; answers questions about completing and submitting applications; supplies information regarding permit processing policies and procedures; and supports and resolves customer inquiries. Reviews applications for stormwater general permits under the TPDES . program for completeness accuracy and compliance with all applicable rules and established division procedures and guidelines; inputs permit applications and required technical data into appropriate computer applications and systems with minimal errors. Locates and interprets information from databases and systems. Accesses customer account information via computer systems and makes entries to resolve problems. Performs administrative duties for the Stormwater Processing Center; communicates and coordinates with other Texas Commission on Environmental Quality ( TCEQ ) divisions appropriately based on the functions programs and policies of the TCEQ . Trains and mentors staff members as needed. Participates in TCEQ Central Registry maintenance and data cleanup. Tracks workload and productivity for a variety of tasks and provides monthly reports to management as applicable; assists in updating the Stormwater Processing Centers procedures and practices. Performs other duties assigned.

Minimum Qualifications
High school diploma/ GED . Five (5) years of increasingly responsible administrative secretarial and clerical experience; or an equivalent mix of education and relevant experience in similar role.

Preferred Qualifications
Bachelors Degree. Experience answering screening and routing phone calls and emails; helping customers with technical questions; data entry and preparing correspondence reports forms and other documents.

Work Schedule
Monday-Friday; 8:00am-5:00pm. Hybrid eligible. Infrequent travel (i.e. annually) for activities such as job skills training or participating in institutional and client meetings and conferences. Based on funding availability. The position set to continue until the start of fiscal year of 8/31/2026.