Patient Appointment Coordinator
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Job Location:
Alice Springs - Australia
Monthly Salary:
$ 90001 - 90001
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Title: Patient Appointment Coordinator
Location: Alice Springs
Responsible to: Medical Administration Team Leader
Position Overview:
We are seeking a highly organised and proactive Patient Appointment Coordinator to join our Medical Administration team in Alice Springs. Youll play a vital role in supporting access to quality healthcare for Aboriginal communities by coordinating patient appointments and working closely with both clinical and hospital liaison teams.
This is more than just scheduling its about being part of a dedicated community-focused team thats improving lives every day.
Join our team at Nganampa Health Council!
At Nganampa Health Council weve been providing health care to the Anangu Pitjantjatjara Yankunytjatjara people in the far northwest of South Australia for 40 years and were proud of our track record improving health outcomes in the community. We operate clinics in 6 main communities on the APY Lands with a workforce operating both on and off the lands. Our admin office in Alice Springs is the hub of our activities and the centre for the Medical Administration Team.
What Youll Do
Manage and coordinate patient appointments ensuring they align with travel options from remote communities and in consultation with relevant clinical staff as required.
Maintain and optimise our patient assisted transport system (PATS) and Communicare ensuring accurate up-to-date information for clinical and hospital liaison teams.
Work closely with medical and hospital liaison teams to ensure seamless service delivery
Support staff in using appointment systems and processes.
Contribute to continuous improvement by identifying service gaps and reporting issues.
Uphold confidentiality and promote safe workplace practices.
Whats in it for you
Generous salary and salary packaging provisions.
Professional development to grow your skills and career.
Office based role working Monday to Friday 8:30 am 4:36 pm
Be part of a supportive community-driven team.
Be part of a team that directly impacts Indigenous health and supports local communities
For the right candidate a flexible work location after intensive training would be considered
Who are we looking for
Strong literacy numeracy and communication skills.
Excellent organisational and time-management ability.
A knack for following procedures and processes
Proven reliability and the ability to work both independently and in a close-knit team.
Proficiency in Microsoft systems and database systems.
Current Police Check and Current Working with Children Check (NT Ochre Card)
Key Attributes:
Reliable and trustworthy
A team player with a collaborative approach
Excellent communication and interpersonal skills
Strong multitasking abilities
Great IT skills with an eye for detail
A knack for following procedures and processes
Experience working with Indigenous communities
Ideal Backgrounds:
Medical Secretary
Medical Administration
Transport booking or logistic officer
Registered/Non registered nurse looking to work admin only
Sound Like You
We value flexibility a willingness to learn and a can-do attitude. At Nganampa we welcome candidates from diverse backgrounds and are excited to see how your unique skills can contribute to our mission. Ready to Make a Difference
Apply now and start your journey with Nganampa Health Councila team that makes a positive impact on the lives of our communities every day!
For a copy of the Position Description please email
Closing Date: COB 5:00pm Friday 9 January 2026
Required Experience:
IC
Key Skills
- Sales Experience
- Door-to-Door Experience
- B2B Sales
- Time Management
- Customer Service
- Cold Calling
- Outbound Sales
- Inside Sales
- Telemarketing
- CRM Software
- Lead Generation
- Phone Etiquette
