Client Services Manager Branch Manager Home Health
Share
Job Location:
Pittsburgh, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Client Services Manager / Branch Manager Home Health
We are seeking a dedicated and hands-on Client Services Manager / Branch Manager to lead and support all aspects of daily operations within a growing Home Health organization. This role is ideal for someone who thrives in a fast-paced environment enjoys problem-solving and takes pride in ensuring exceptional care and service delivery.
Compensation & Benefits:
- Base salary of $70000 per year
- Opportunity to earn up to an additional 30% in commissions
- Full benefits package with 80% employer-paid coverage
- 3 weeks of PTO Plus 72 hours of sick pay
- PTO and after 1 year tuition reimbursement
- MondayFriday schedule (no nights or weekends unless occasional support is needed)
Key Responsibilities:
- Oversee day-to-day branch operations to ensure smooth efficient and compliant service delivery.
- Serve as the main point of contact for clients families staff and referral partners.
- Manage staffing needs including scheduling coordinating care and resolving coverage issues.
- Monitor patient satisfaction and address concerns promptly and professionally.
- Ensure compliance with state and federal regulations agency policies and quality standards.
- Support recruitment and onboarding of caregivers and clinical staff as needed.
- Collaborate closely with clinical leadership to manage caseloads and improve workflow.
- Track and report key performance metrics such as census growth retention and service quality.
- Foster a positive team culture built on communication accountability and exceptional service.
- Identify opportunities for operational improvements and assist with implementation.
Qualifications:
- Prior experience in home health healthcare operations or a related field required.
- Strong leadership skills with the ability to motivate support and mentor staff.
- Excellent organizational and problem-solving abilities.
- Exceptional communication and customer service skills.
- Ability to multitask prioritize and remain calm under pressure.
- Familiarity with state regulations and home health operations preferred.
Apply Here or Send Resume to
Required Experience:
Manager
Key Skills
- Crisis Management
- Pain Management
- Developmental Disabilities Experience
- Employee Evaluation
- Direct Support
- Management Experience
- Remodeling
- Case Management
- Home Care
- Nursing
- Supervising Experience
- Social Work
