Hospitality Sales Manager

About Heath

Heath Ceramics is a California company making dinnerware and architectural tiles of good and enduring design for 75 years. We are design-led with the mission of creating products of beauty and integrity while designing manufacturing and running our business in a way thats better for society and our planet. Our products are designed manufactured and sold in our two California factories and four showrooms ensuring accountability in our process from beginning to end. As a Certified B Corp we maintain high standards of social responsibility environmental performance and transparency. We believe in the benefits of local manufacturing and support a community of people committed to and inspired by the process of designing making and sharing. We believe in providing a living wage full health and welfare benefits and a place for meaningful work.

Position Summary

At Heath we make things that last: dinnerware tile and home goods crafted by hand in California. Our hospitality program brings that craft to life in restaurants and hotels across the country where design food and community meet.

Were looking for a builder. Someone who thrives on momentum loves the pursuit as much as the partnership and sees possibility this role youll grow Heaths hospitality channel by guiding the entire sales journey from spotting new opportunities and sparking conversations to shaping programs onboarding clients and tending to relationships that endure. Youll drive a multi-year growth plan work with top hospitality teams across the U.S. and partner with our internal teams to make sure Heath shows up in the world with intention and beauty.

If youre curious driven and energized by the idea of seeing Heath on the tables of the countrys best restaurants wed love to meet you.

Position Responsibilities

• Lead and execute the sales strategy for Heaths hospitality program including dinnerware flatware linens and glassware.
• Maintain and grow relationships with 300 existing restaurant café and hospitality clients.
• Prospect develop and close new business opportunities nationwide.
• Identify priority markets and plan strategic travel to meet with clients and partners.
• Collaborate with Marketing and Communications on outreach and sales enablement materials.
• Partner with Design and Showroom teams to support brand presentation and product storytelling.
• Work with Operations and Production to align client needs with inventory lead times and production capacity.
• Track and analyze performance against a three-year revenue plan ($500K in year one; $1M in year two; $1.5M in year three).
• Use data and market insights to adjust strategy refine target accounts and identify emerging opportunities.
• Represent Heaths values craft and design philosophy in all hospitality-facing interactions.

Qualifications

Education or equivalent experience:

• Bachelors degree in business hospitality design or a related field preferred; equivalent experience welcome

Years of experience:

• 35 years of outside sales or B2B sales experience ideally in hospitality design food & beverage supply or related industries

Skills (technical teamwork communication etc.):

• Strong relationship-building and client engagement skills
• Skilled communicator comfortable cold calling presenting and conducting in-person meetings
• Strategic and analytical mindset with experience setting targets and managing pipelines
• Proven ability to manage multiple accounts prioritize outreach and move opportunities forward
• Ability to collaborate cross-functionally across marketing design operations and customer service
• Strong organizational skills and comfort with systems and sales tools
• Knowledge of or interest in design materiality and craft

Technology/Software skills:

• Experience with CRM tools and/or NetSuite preferred
• Proficiency in spreadsheets and basic data analysis

Languages: English required

Work Environment Hours & Compensation

• Average hours/week: 40 hours per week
• Work schedule: Monday Friday with travel as needed for client visits and market development
• Full-time / Part-time: Full-Time
• Location: San Francisco/hybrid
• Remote work available Yes partly remote
• The salary range for this position is$75000 - $85000 based on experience.

Benefits

We are committed to your health and well-being. Heath offers a comprehensive benefit package for full-time employees that includes a choice of medical plan dental vision and life and works very hard to keep employee costs low for excellent coverage. We do not require an employee contribution for individual premiums and we pick up a large portion of the costs for dependent coverage. A generous 401(k) match annually. We offer a generous time off allocation paid family leave and of course a healthy discount on all Heath Ceramics products.

Proud Equal Opportunity Employer

At Heath we dont just accept differences we celebrate it we support it. Heath is proud to be an equal opportunity workplace. Our goal is to be a diverse workforce at all job levels. We are committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better our work will be. We do not discriminate on the basis of race religion color national origin gender sexual orientation transgender status age marital status veteran status or disability status.

How to Apply

If you would like to be considered for this position apply through this application form. Thank you for your interest!