Customer Relationship Officers (Cro) Lagos 2025
Job Summary
A. ACT AS DIRECT SALES AGENTS FOR SELLING PUBLIC SECTOR LOANS.
B. SEARCH AND CANVASS FOR CUSTOMERS TO TAKE GROOMINGS LOAN OVER COMPETITOR.
C. PLAY MAJOR ROLE IN THE ACTUALIZATION OF THE UNITS SET TARGET.
D. GET FIRST HAND FEEDBACK FROM CUSTOMERS TO THE TEAM LEAD/BUSINESS HEAD.
E. ACT AS FIRST LEVEL SCREENING ON CUSTOMERS AND DOCUMENTATION OBTAINED.
F. IMPLEMENT SALES STRATEGY AND MARKET PENETRATION PLANS.
G. ACT AS ACCOUNT OFFICER AND RETENTION AGENT.
H. ACT AS AN AMBASSADOR FOR THE BANK PRODUCTS AND SERVICES.
I. ENSURE FOLLOW UP AND RECOVERY OF ALL LOANS IN ARREARS.
J. ENSURE 100% COMPLIANCE UPDATE OF TRANSACTIONS ON BPA PLATFORM.
K. REPORT DIRECTLY TO THE TEAM LEAD BUT WITH DOTTED REPORTING LINE TO THE BUSINESS HEAD.
L. PROVIDE MARKET INTELLIGENCE.
- APPLICANTS SHOULD POSSESS A MINIMUM OF OND AND ABOVE I.E. OND ET AL.
- MUST HAVE SALES/MARKETING BACKGROUND AND
- MUST NOT BE ABOVE 35 YEARS OF AGE.
- RELEVANT WORK EXPERIENCE IN SALES AND MARKETING/CUSTOMER RELATIONSHIP MANAGEMENT - 2YEARS AND ABOVE.
Required Experience:
Unclear Seniority
Key Skills
About Company
Grooming Centre is a Non-Governmental Organization (NGO) founded in December 2006, and registered with the Corporate Affairs Commission (CAC) Certificate Number CAC/IT/NO 24198, to address the near absence of financial services to the large population of economically active poor peopl ... View more