Communications Officer 1 (In-Training) Permanent

Title- Communications Officer

Classification- Communications Officer 1

Job Status- Full-Time / Permanent

WDFW Program- EnforcementProgram WILDCOMM
Duty Station- Olympia Washington Thurston County

* Please note this role is an office-based position. *

What to Expect-

Among the varied range of responsibilities held within this role the Communications Officer will

Provide Public Safety Communications Dispatch Services

• Delivers dispatch services to and from WDFW Enforcement and for any network subscribers via the DNR communications network.
• Monitors status of field units to ensure officer safety and availability for services.

Performs Data Management and Software Usage

• Utilizes databases and software to obtain and record information pertaining to hunting/fishing licenses drivers licenses vehicle registrations wanted/stolen vehicles wanted persons etc.
• These data management and software suites include: computer aided dispatch (CAD) Records Management System (RMS) Radio over Internet protocol (RoIP) base station terminals WILD Licensing System a central computerized enforcement service system (ACCESS) Driver and Plate System (DAPS) and other sensitive law enforcement information resources.
• Provides investigatory support.

Conducts Emergency Management

• Responds to and staffs the State Emergency Operations Center during training and real-world contingency operations.
• Coordinates resource allocations to meet critical requests for assistance from Incident Command.

Working Conditions:

Work Setting:Busy office setting with multiple CRT visual displays multi-line telephones computers radios and moderate noise levels.

Schedule:Rotating Schedules Monday-Sunday 7:00 20:00 5/8s or 4/10s depending on operational needs (may not be consecutive days). Some weekends and holidays are required.

Customer Interactions:Occur frequently at a customer service window and through phone and email.

Required Qualifications:

High school graduate or GED equivalent.

Ability to type at least 35 WPM and use computers effectively.

Have adequate hearing and visual acuity to successfully perform the essential job functions.

Ability to clearly communicate via radio using the spoken word in the English language via a radio communications headset that contains a microphone and earpiece according to public safety communications protocols established by the Washington State Patrol.

Effectively develop email messages in the English language that are grammatically correct.

Ability to handle multiple tasks and technologies at the same time.

Certifications/Licenses:

Valid drivers license is required.

Special Requirements/Conditions of Employment:

Must successfully pass a background check credit check criminal records check fingerprinting and polygraph examination.

Completion of In-Training plan and Telecommunicator I certification within the first year of employment.

Preferred Qualifications:

In addition to the required qualifications our ideal applicant will possess one or more of the following:

Experience as a public safety emergency service dispatcher for a police fire or emergency medical services (EMS) in a state city county or federal governmental agency.

Completion of the Washington State Enhanced 911 Coordination Office (SECO) Telecommunicator I and II certification(s) or the equivalent certification through the Washington State Patrol.

Your application should include the following:

• A completed online application showcasing how your qualifications align with the job requirements.
• An up-to-date resume.
• A cover letter detailing your interest in the position your relevant skills and experience and why you are the ideal candidate.
• At least three professional references with current contact information.

Supplemental information:

In addition topayand otherspecial employee programs there are otherbenefitsthat WDFW employees may be eligible for. Click the Benefits tab at the top of this announcement to learn more.

Important Note:

All new employees must complete an Employment Eligibility Verification Form (I-9 Form) on their first day of work. If hired for this or any position at WDFW you will be required to provide documentation proving you are eligible to work in the United States. For a list of acceptable documents please use the following link: and Military Spouse Preference Notice:

Per RCW 73.16.010 Veterans and qualifying spouses who meet the minimum qualifications of a position are eligible for preference during the initial application review stage. To receive this benefit please do the following:

• Notify us of your veteran or military spouse status by email at .
• Veterans only Attach a copy of your DD214 (Member 4 copy) NGB 22 or USDVA signed verification of service letter.
  • Please redact any PII (personally identifiable information) data such as social security numbers.
• Subject line must include recruitment number position and spouse/veteran (example: 2025-1234 Biologist 1 Veteran)
• Include your name as it appears on your application in .

Diversity Equity and Inclusion Employer

As part of WDFWs efforts to advance respectful and inclusive work environments the Agency expects inclusivity as part of our professional interactions and communications. Therefore we want to ensure that all individuals feel welcome are treated fairly and respectfully. All staff are empowered to fully contribute to serving their work unit Agency and the citizens of Washington.

The Department of Fish and Wildlife is an equal opportunity employer. We strive to create a working environment that includes and respects cultural racial ethnic sexual orientation and gender identity diversity. Women racial and ethnic minorities persons of disability persons over 40 years of age disabled and Vietnam era veterans and people of all sexual orientations and gender identities are encouraged to apply.

Request an accommodation: Persons needing accommodation in the application process or this announcement in an alternative format please contact Jayme Chase by phone or email or the Telecommunications Device for the Deaf (TDD) at .

Technical Difficulties: If you are having technical difficulties creating accessing or completing your application please call NEOGOV toll-free at or.

Other questions: If you have other questions regarding this position please reach out toand reference job#.

Follow us on social media:LinkedInFacebookInstagram