Administration
Assist with maintaining hotel performing minor and routine painting plumbing electrical wiring and other related maintenance activities.
Replace air conditioner filters.
Tend air conditioners cooling towers and boilers to provide heat cool air and hot water for guests.
Maintain standards of quality guest service.
Respond and resolve guest requests complaints or questions in a courteous and timely manner.
Support
Must have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.
Ability to accurately report information.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
Professionalism and Style Expectations
These are expected of every associate within StepStone Hospitality Inc.
Personal Effectiveness
Projects and assignments are completed thoroughly professionally and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.
Communication
Understands and communicates the StepStone Mission and Core values.
Expresses ideas and conveys information clearly effectively and professionally.
Actively listens to others.
Conveys company information decision or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
These are required of every associate.
Minimum lifting of 70 pounds.
Pushing bending stooping upward reaching manual dexterity.
Hearing writing typing.
Minimum pulling of 70 pounds.
Other duties may be assigned.
Additional responsibilities specific to you are:
Must have a comprehensive knowledge of all hotel departments and functions.
Must have a knowledge of applicable Federal state and local health safety and legal regulations.
Must have good mathematical and computer skills.
High school education and relevant training and experience preferred.
CPR training and first aid training preferred.
Requirements are representative of minimum levels of knowledge skills and/or abilities. To perform this job successfully the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
Employees must comply with all occupational safety and health standards and regulations established by the Occupational Safety and Health Act and state and local regulations.
The job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
EOE/M/F/V/D - All qualified applicants will receive consideration for employment without regard to race color religion gender national origin age disability or veteran status.
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