Description
Balanced Body is seeking an accomplished and highly strategic Program Manager to lead the successful introduction of our most significant new customer-facing programs. This high-visibility role is critical to our growth strategy requiring an individual who can manage complex projects involving both advanced technical development and large-scale operational change. The ideal candidate thrives in a cross-functional environment and has a proven track record of bringing major new offerings to market.
Requirements
Key Responsibilities:
Strategic Initiative Delivery
- End-to-End Delivery Ownership: Manage the entire project lifecycle for significant new customer-facing programs and offerings from strategic planning through successful market introduction and subsequent stabilization.
- Integrated Plan Execution: Drive the execution of the full organizational readiness plan ensuring all business unit activities (marketing operations support engineering) are completed synchronized and aligned with project timelines.
- Market Readiness: Define track and manage all critical path dependencies across complex multi-departmental initiatives to ensure a successful and timely public release of new capabilities.
Organizational Alignment & Risk Management
- Cross-Functional Leadership: Serve as the central program leader ensuring clear consistent communication and coordinated efforts among high-level stakeholders across Product Engineering Legal Marketing and Operations.
- Proactive Risk Mitigation: Identify potential roadblocks and systemic risks that could impact the customer experience or launch timeline and rapidly develop and execute comprehensive mitigation strategies.
Customer Focus and Quality Assurance
- Experience Assurance: Maintain a rigorous focus on the end-user experience ensuring that the launched program meets high standards for quality accessibility and ease of use.
- Organizational Enablement: Ensure all internal teams are fully prepared and enabled to support the new offering at scale including comprehensive training and documentation.
Required Qualifications and Experience
- Project Experience: Proven experience managing at least two large-scale high-visibility New Program Introductions (NPI) or strategic customer-facing initiatives with significant cross-functional dependencies.
- Scope and Scale: Experience managing projects that involve significant technical development AND new operational or logistical structures (e.g. supply chain integration novel fulfillment processes).
- Methodology: Strong proficiency in project management methodologies (e.g. Agile Waterfall Hybrid) and relevant tooling (e.g. Jira Asana).
- Leadership & Communication: Exceptional communication influencing and leadership skills with the ability to manage conflict and drive consensus among senior executive and technical teams.
- Education: Bachelors degree in Business Technology or a related field. Project Management Professional (PMP) or equivalent certification is a plus.
Balanced Body is the worlds largest designer and manufacturer of Pilates equipment as well as a provider of high-quality Pilates and other mind-body instructor training and continuing education. We currently do business in over 100 countries with world-renowned customer service and a serious commitment to environmentally-friendly business practices. If you want to work with a company with a passion for changing lives in ways small and large let us hear from you. We offer competitive compensation and excellent benefits including:
- Medical Dental & Vision
- Life and Long-Term Disability Insurance - Employer Paid!
- Paid time off and holidays
Balanced Body is an equal opportunity employer dedicated to workforce diversity.
NO AGENCY CALLS!
Salary Description
$90000 - 150000
Required Experience:
Manager
Full-timeDescriptionBalanced Body is seeking an accomplished and highly strategic Program Manager to lead the successful introduction of our most significant new customer-facing programs. This high-visibility role is critical to our growth strategy requiring an individual who can manage complex proj...
Description
Balanced Body is seeking an accomplished and highly strategic Program Manager to lead the successful introduction of our most significant new customer-facing programs. This high-visibility role is critical to our growth strategy requiring an individual who can manage complex projects involving both advanced technical development and large-scale operational change. The ideal candidate thrives in a cross-functional environment and has a proven track record of bringing major new offerings to market.
Requirements
Key Responsibilities:
Strategic Initiative Delivery
- End-to-End Delivery Ownership: Manage the entire project lifecycle for significant new customer-facing programs and offerings from strategic planning through successful market introduction and subsequent stabilization.
- Integrated Plan Execution: Drive the execution of the full organizational readiness plan ensuring all business unit activities (marketing operations support engineering) are completed synchronized and aligned with project timelines.
- Market Readiness: Define track and manage all critical path dependencies across complex multi-departmental initiatives to ensure a successful and timely public release of new capabilities.
Organizational Alignment & Risk Management
- Cross-Functional Leadership: Serve as the central program leader ensuring clear consistent communication and coordinated efforts among high-level stakeholders across Product Engineering Legal Marketing and Operations.
- Proactive Risk Mitigation: Identify potential roadblocks and systemic risks that could impact the customer experience or launch timeline and rapidly develop and execute comprehensive mitigation strategies.
Customer Focus and Quality Assurance
- Experience Assurance: Maintain a rigorous focus on the end-user experience ensuring that the launched program meets high standards for quality accessibility and ease of use.
- Organizational Enablement: Ensure all internal teams are fully prepared and enabled to support the new offering at scale including comprehensive training and documentation.
Required Qualifications and Experience
- Project Experience: Proven experience managing at least two large-scale high-visibility New Program Introductions (NPI) or strategic customer-facing initiatives with significant cross-functional dependencies.
- Scope and Scale: Experience managing projects that involve significant technical development AND new operational or logistical structures (e.g. supply chain integration novel fulfillment processes).
- Methodology: Strong proficiency in project management methodologies (e.g. Agile Waterfall Hybrid) and relevant tooling (e.g. Jira Asana).
- Leadership & Communication: Exceptional communication influencing and leadership skills with the ability to manage conflict and drive consensus among senior executive and technical teams.
- Education: Bachelors degree in Business Technology or a related field. Project Management Professional (PMP) or equivalent certification is a plus.
Balanced Body is the worlds largest designer and manufacturer of Pilates equipment as well as a provider of high-quality Pilates and other mind-body instructor training and continuing education. We currently do business in over 100 countries with world-renowned customer service and a serious commitment to environmentally-friendly business practices. If you want to work with a company with a passion for changing lives in ways small and large let us hear from you. We offer competitive compensation and excellent benefits including:
- Medical Dental & Vision
- Life and Long-Term Disability Insurance - Employer Paid!
- Paid time off and holidays
Balanced Body is an equal opportunity employer dedicated to workforce diversity.
NO AGENCY CALLS!
Salary Description
$90000 - 150000
Required Experience:
Manager
View more
View less