Financial Non-Depository Examiner Trainee
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Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
The Office of FinancialRegulation in the Maryland Department of Labor is accepting applications forthe position of Financial Non-Depository Examiner Trainee. This is an entry- tomid-level position ideal for someone with a consumer finance background and a passionfor public service.
About the Office:
The Office of Financial Regulation ensures that financialinstitutions and businesses treat Maryland consumers fairly and comply withapplicable laws and regulations. The industries regulated by the Office includemortgage lenders and loan servicers vehicle financing and sales financingcompanies personal loan and installment lenders debt collection and debtmanagement agencies money transmission and check cashing services Marylandstate-chartered banks and credit unions and student loan servicing companies. Learnmore about the Office at may be submitted as supplemental information; howeverall sections of the application must be completed in full. Incomplete applications will not be considered.
GRADE
LOCATION OF POSITION
100 S. Charles Street Baltimore MD 21201
Main Purpose of Job
POSITION DUTIES
- Learns to review analyze investigate and resolve written complaints from Maryland consumers about financial institutions financial service providers and any other businesses or individuals whose conduct or activities are within OFRs jurisdiction.
- Thoroughly reading the written complaint to identify whether explicitly stated in the complaint or not the subject of the complaint and key issue areas to investigate.
- Requesting and reviewing correspondence financial statements business activity business procedures and policies or any other information or documentation needed to properly assess the complaint allegations or to understand the circumstances of the complaint.
- Analyzing documents data public records and any other complaint information to determine compliance with laws and regulations including identification of any unlicensed unfair deceptive abusive or illegal activity.
- Mediating or attempting to mediate a resolution between the consumer and complaint subject.
- Requiring payment of consumer restitution refunds reversal of charges or other corrective action.
- Referral to one of the Supervision Units for further examination or investigation or to the Enforcement Unit for further investigation or administrative or legal action.
- Presenting investigative findings and conclusions in writing using plain language and in a clear logical systematic and organized manner.
MINIMUM QUALIFICATIONS
Experience: Four years of regulatory investigatory managerial or professional experience in the financial services industry consumer credit industry mortgage lending industry accounting or auditing work or State or federal experience regulating the above industries or in law enforcement.
Note: Candidates may substitute the possession of a Bachelors degree from an accredited college or university including or supplemented by a total of 24 credit hours in business administration finance economics law criminal justice or accounting for the required experience. These credit hours must include a minimum of 6 credit hours in either accounting or auditing.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.
Experience working in government financial services legal or consumer advocacy settings.
Experience interpreting laws or guidelines and applying them to real-world cases or inquiries.
Knowledge of Maryland financial services mortgage lending money services or consumer credit laws.
Experience resolving consumer issues or handling call center complaints.
LICENSES REGISTRATIONS AND CERTIFICATIONS
SPECIAL REQUIREMENTS
All candidates are subject to a background check against filesmaintained by the Division of Unemployment Insurance (LABOR/DUI) to determinewhether any monies are owed to LABOR/DUI as a result of unemploymentoverpayment/fraud. Any unpaid debt may have an impact on whether or not acandidate is offered employment.
SELECTION PROCESS
Please make sure that you provide enough information on yourapplication to show that you meet the qualifications for this recruitment. Allinformation concerning your qualifications must be submitted by the closingdate. Unfortunately we wont consider information submitted after candidates will be ranked as best qualified betterqualified or qualified and placed on theeligible (employment) list forat least one year.
Resumesare acceptableas additional information only; however the application must be completed inits entirety or it will be subject to rejection.
All information concerning the qualifications including anyrequired documentation (diploma transcript certificate etc.) must besubmitted and received by the closing date. Information submitted after thisdate will not be considered.
For positions that require a bachelors/masters degree etc.:
Educational credentials from foreign countries must be evaluatedby an approved education review service. This evaluation must be submittedbefore hire. For further information you may call International Consultants ofDelaware Inc. or World Education Services Inc. 1-or .
EXAMINATION PROCESS
Theexamination for this recruitment will be an evaluation and rating of theinformation provided on your application. Therefore it is essential that theapplication is filled out completely and accurately listing all relevanteducation and experience addressing the specific qualifications shown aboveand submitting any required documentation (diploma transcript certificationlicense etc.). Please include clear detailed and specific information on yourapplication regarding experience qualifications related to the minimumqualifications desired and/or selective qualifications of the position.
The assessment may consist of a rating of your education training and experience related to the requirements of the is important that you provide complete and accurate information on your report all experience and education that is related to this position.
BENEFITS
This is afull-time permanent position and is eligible for full state benefits whichinclude:
Flexible hours andhybrid teleworking
Paidholidays: 12-13 per year
Generous paid leavepackage (annual sick personal and compensatory leave)
State Pension(defined benefit plan)
Tax-deferredsupplemental retirement savings plans (401(k) and 457)
Comprehensivesubsidized health dental and prescription plans with little to no deductiblesfree generic prescriptions and free preventative health services
Flexible SpendingAccount plans for Health Care and Daycare
State Employees CreditUnion
FURTHER INSTRUCTIONS
The online application is STRONGLY preferred. However if you areunable to apply online or having difficulty with your login or passwordplease contact DBMs Helpdesk directly at (8:00 AM to 5:00 PMdaily except for holidays and weekends). After business hours please submitan email request to . If you encounterdifficulty attaching required or optional documentation you may submit viamail or deliver in person. Please be sure to include your name identificationnumber (Easy ID#) and job announcement number on any documentation to ensuretimely processing.
We thank our Veterans for their service to our country and encouragethem to apply. If you are seeking veterans preference please submit a copy ofyour DD-214.
The paper application must be received by 5 pm close of business onthe closing date for the recruitment no postmarks will be accepted. Incorrectapplication forms will not be accepted.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications required documentation and any requiredaddendums may be mailed to:
Maryland Department of Labor/ Office of Administration
Attn: Jasmine Hubbard 25-
100 S. Charles Street 5th Floor
Baltimore MD 21201
For additional information please contact Jasmine Hubbard at or via email
The MD State Application Form can be found online
Maryland Department of Labor is an equal opportunity employer. It isthe policy of LABOR that all persons have equal opportunity and access toemployment opportunities services and facilities without regard to racereligion color sex age national origin or ancestry marital statusparental status sexual orientation disability or veteran status.
Required Experience:
Intern
Key Skills
- Auditing
- GAAP
- Military Experience
- Phlebotomy
- Conflict Management
- Vital Signs Experience
- Computer Forensics
- Research Experience
- Securities Law
- Operating Systems
- PTSD Care
- RMF
