Senior Program Manager, Community Health Improvement
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Job Location:
Somerville, NJ - USA
Monthly Salary:
$ 78000 - 113453
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Site: Mass General Brigham Incorporated
Reporting to the Director of Community Health Programs and aligned with Primary Care leadership the Senior Program Manager ensures consistent practices across sites supports staff development and builds partnerships with clinical and community stakeholders. The role helps align frontline work with MGBs Community Health Improvement Plan and systemwide efforts to improve health outcomes.
Principle Duties and Responsibilities
Provide leadership supervision and ongoing development to a team of (16 Community Health Workers) across priority communities
Oversee the day-to-day operations and coordination of outreach education and navigation services related to colorectal cancer and cardiometabolic disease
Develop and implement clear workflows referral processes and standards of practice to ensure consistency across all CHW sites
Leverage support from and collaborate closely with Clinical Community Program Leadership including Primary Care and Community Health clinical partners to align program operations with clinical workflows and improve care coordination
Build and maintain strong relationships with clinical teams local health centers and public health agencies to support care coordination and access to screening and treatment
Ensure all strategies are informed by CHNA/CHIP findings and are responsive to local community needs
Partner with data and evaluation teams to monitor program impact track outcomes and inform continuous improvement
Identify and facilitate training opportunities to support professional development and role clarity for CHW/Resource Navigator staff
Represent the program at system-wide meetings community coalitions and other forums as needed
Manage programmatic budgets and contribute to grant reporting and compliance activities
Promote collaboration and alignment between clinical and community-facing teams
Support the use of lived experience and community voice to inform strategy and program design
Other responsibilities assigned in support of advancing community health and equity
Direct supervision of Community Health Workers/Resources Navigator Health CorpHybrid399 Revolution Drive40RegularDay (United States of America)Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Senior Program Manager Community Health Improvement plays a key role in advancing Mass General Brighams Community Health Strategy by overseeing a team of 16 Community Health Workers/Resource Navigators embedded in priority communities. This role focuses on implementing place-based strategies tied to the identified health conditions.Reporting to the Director of Community Health Programs and aligned with Primary Care leadership the Senior Program Manager ensures consistent practices across sites supports staff development and builds partnerships with clinical and community stakeholders. The role helps align frontline work with MGBs Community Health Improvement Plan and systemwide efforts to improve health outcomes.
Principle Duties and Responsibilities
Provide leadership supervision and ongoing development to a team of (16 Community Health Workers) across priority communities
Oversee the day-to-day operations and coordination of outreach education and navigation services related to colorectal cancer and cardiometabolic disease
Develop and implement clear workflows referral processes and standards of practice to ensure consistency across all CHW sites
Leverage support from and collaborate closely with Clinical Community Program Leadership including Primary Care and Community Health clinical partners to align program operations with clinical workflows and improve care coordination
Build and maintain strong relationships with clinical teams local health centers and public health agencies to support care coordination and access to screening and treatment
Ensure all strategies are informed by CHNA/CHIP findings and are responsive to local community needs
Partner with data and evaluation teams to monitor program impact track outcomes and inform continuous improvement
Identify and facilitate training opportunities to support professional development and role clarity for CHW/Resource Navigator staff
Represent the program at system-wide meetings community coalitions and other forums as needed
Manage programmatic budgets and contribute to grant reporting and compliance activities
Promote collaboration and alignment between clinical and community-facing teams
Support the use of lived experience and community voice to inform strategy and program design
Other responsibilities assigned in support of advancing community health and equity
Direct supervision of Community Health Workers/Resources Navigator Health Corp
Qualifications
Education
- Bachelors Degree Related Field of Study or equivalent years of experience required and Masters degree in Social Work Public Health or related field of study strongly preferred.
Experience
- 5 - 7 years experience in public health community health community engagement not-for-profit or health and human services.
- At least 5 years of experience managing community-based programs and personnel required.
- Experience conducting health promotion activities including screenings navigation education and relationship building required.
- Experience with program budgeting and financial management preferred
Knowledge Skills and Abilities
- Demonstrated experience cultivating managing and maintaining complex community relationships with a diverse set of internal and external stakeholders.
- Experience working in close partnership with evaluation operational clinical and administrative leadership to identify goals and create pathways to achieve the goals.
- Experience utilizing data as a tool to evaluate performance and identify improvement opportunities.
- Excellent written and verbal communications skills and the ability to tailor messaging to meet the needs of the audience.
- Experience planning and hosting community events listening sessions trainings and other community-based convenings.
- Ability to act strategically and with flexibility to operationalize multiple competing tasks priorities and deadlines asking for help and delegating as needed.
- Ability to recruit train and mentor staff with a particular emphasis on employee development.
- Effective financial and analytical skills including ability to develop and monitor budgets.
- Proficiency in Microsoft Office required.
- Experience with Survey Monkey Apply preferable Knowledge of the Community Health Needs Assessment (CHNA) and Community Health Improvement Plan (CHIP) processes preferred.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$78000.00 - $113453.60/AnnualGrade
7EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
