Sr. FinOps Analyst Quality Control, Training and Quality

Amazon is seeking a Quality Control Analyst to drive quality excellence across Finance Operations for Accounts Payable and Accounts Receivable processes. You will conduct regular audits analyze results to identify trends and root causes and prepare data-driven reports for team leaders. Your responsibilities include supporting Standard Operating Procedures development assisting with training initiatives participating in quality calibration sessions and maintaining accurate quality metrics documentation. The ideal candidate brings extensive quality experience with solid finance operations knowledge exceptional attention to detail and strong reporting skills. Knowledge of Operational Excellence principles or LEAN Six Sigma basics is highly valued along with confidence to interact with senior management and propose continuous improvement initiatives.

Working Conditions:
Normal Office Environment. Standard office environment when onsite. 5-day RTO.
Report daily to the Pasay office.
While primarily mid-shift schedule flexibility is essential as the position may require varying shifts including nights.
The ideal candidate should be prepared to work during holidays and overtime as business needs dictate.
This role is expected to talk to internal customers to resolve issues.




Key job responsibilities
Key Responsibilities
Conduct regular quality audits based on established parameters for Accounts Payable (AP) and Accounts Receivable (AR) processes
Analyze audit results to identify trends root causes and improvement opportunities
Prepare and deliver clear data-driven reports on quality performance to team leaders
Support the development and maintenance of Standard Operating Procedures (SOPs)
Assist with training initiatives for new hires and tenured analysts
Participate in quality calibration sessions with stakeholders
Support process improvement projects and simple automation initiatives
Maintain accurate documentation and tracking of quality metrics
Escalate identified risks and roadblocks to appropriate leadership
Provide hands-on operational support during peak periods or critical business needs including direct case/accounts processing when required
Support and deliver other tasks that will be assigned as required by the business





- Bachelors degree in Accounting Finance Business Administration or related field
- 2-4 years of experience in accounts receivable collections or credit management
- Experience working with distribution channels resellers or B2B customers preferred
- Proficiency in Oracle SAP or similar ERP systems
- Advanced Microsoft Excel skills (pivot tables VLOOKUP data analysis)
- Experience with accounts receivable aging reports and reconciliation
- Knowledge of billing systems and cash application processes
- Strong understanding of AR processes including invoicing collections and dispute resolution
- Ability to manage high-volume portfolios with multiple stakeholders
- Experience in credit analysis and risk assessment
- Knowledge of payment terms credit policies and collection strategies
- Excellent written and verbal communication skills for interacting with external partners
- Proven ability to build and maintain relationships with resellers and distributors
- Strong negotiation skills for payment arrangements and dispute resolution
- Ability to escalate issues appropriately and work cross-functionally
- Analytical & Problem-Solving
- Strong analytical skills to identify trends risks and opportunities in AR aging
- Ability to investigate and resolve billing discrepancies and payment issues
- Data-driven approach to prioritizing collection activities
- Process improvement mindset to enhance efficiency
- Familiarity with Amazon Leadership Principles particularly Deliver Results and Earn Trust
- Ability to work in a fast-paced metrics-driven environment
- Experience with automation tools and process optimization preferred

- MBA or Masters degree in Finance Accounting or related field
- 5 years of progressive experience in accounts receivable management with demonstrated success in high-volume complex distribution environments
- Proven track record of reducing DSO (Days Sales Outstanding) by 15% and improving collection rates in multi-million dollar portfolios
- Expert-level proficiency in Oracle Financials SAP S/4HANA and advanced automation tools (RPA AI-driven collection platforms)
- Demonstrated ability to design and implement scalable AR processes that support rapid business growth across multiple geographies
- Experience managing international AR operations with knowledge of cross-border payment mechanisms foreign exchange risk and regional compliance requirements
- Advanced data analytics capabilities using SQL Tableau or Power BI to drive predictive insights and proactive risk mitigation
- Proven success in negotiating complex payment terms and credit agreements with Fortune 500 distributors and resellers
- Track record of building strategic partnerships with external stakeholders that resulted in improved payment performance and reduced dispute cycles
- Experience leading cross-functional initiatives involving Finance Sales Legal and Operations to resolve systemic AR issues
- Demonstrated ability to influence senior leadership through data-driven storytelling and executive-level presentations
- History of mentoring junior team members and driving team capability development
- Experience implementing or optimizing AR technology solutions (e.g. cash application automation dispute management systems)
- Proven ability to thrive in ambiguous fast-paced environments while maintaining accuracy and attention to detail
- Strong business acumen with ability to balance customer relationships with financial objectives and risk management
- Certification in credit management (CCE CBF) or Six Sigma/Lean process improvement methodologies
- Demonstrated ownership of end-to-end AR processes with measurable impact on working capital optimization

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