Administrative Coordinator 123 (Caddo Parish Child Support Enforcement)

DCFS is working to keep children safe helping individuals and families become self-sufficient and providing safe refuge during disasters.

We care for the well-being and safety of Louisianas people.

Department VALUES

Treating all people with dignity compassion and respect while providing services with integrity.

Were looking for anAdministrative Coordinatorto work in ourChild Support Enforcement Office in Caddo Parishproviding support to a team of case workers and attorneys within the child support department.

Selected Core Competencies:

• Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.
• Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.
• Focusing on Customers:The ability to serve the needs of those who support and/or rely on the services provided.
• Following Policies and Procedures:The ability to comply with policies and procedures of the organization as well as State Civil Service rules and all applicable federal and state laws.
• Using Data:The ability to use relevant and valid data to inform a recommendation for action.

Selected Preferred Competencies:

• Adapting to Change: Theability to adjust plans expectations and behaviors in response to change.
• Displaying Professionalism:The ability to recognize how your actions impact the perceptions of both you and your organization.
• Learning Actively:The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.
• Managing Time:The ability to control your time to increase effectiveness efficiency or productivity.
• Working with Financial Information:The ability to use financial data to guide drive and convey the financial standing and/or outlook of an organization.

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Duties:
NOTE: Positions allocated at this level tend to focus on a few examples of work as listed below:

• Serve as receptionist for the office
• Greet visitors and clients and insure that unauthorized people do not proceed past the lobby
• Uses judgment and discretion in sensitive or tense situations and monitors the flow of clients. Maintains daily records of visitors.
• Prepare packets for the Process Server and uses EXCEL logs and files
• Assists caseworkers by researching the child support system to locate and identify custodial information accept payments prepares letters
• Process incoming and outgoing mail
• Input data for case records including information updates court actions court order information and tracking information
• Coordinate paternity testing with phlebotomist prepare documents for paternity establishment and work with paternity testing company for updates and confirmations
• Provide basic assistance to caseworkers including entering child support debts medical support judgments and other data once a judgment is establish
• Screen incoming mail by understanding complex documents to determine the appropriate action and destination

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e. relevant detailed experience/education).Resumes will notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.