Revenue & Operations Manager

Birmingham - UK

Monthly Salary: £ 54495 - 64811

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

#internal

#LI-DNI

Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers).

Revenue and Operations Manager

Fixed Term Contract - Till 31st December 2026

Grade

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Revenue & Operations Manager

Cityserve is Birmingham City Councils awardwinning catering and facilities management division proudly serving schools and communities across the city. We are seeking a dynamic and commercially minded Revenue & Operations Managers to join our leadership team and drive service excellence revenue growth and strong client relationships across a diverse multisite portfolio.

About the Role

As a Revenue & Operations Manager you will play a pivotal role in shaping and delivering highquality facilities management services across your designated area. You will lead a team of managers oversee multiple revenue streams and ensure that all services meet contractual operational and financial targets.

This is a fastpaced clientfocused role where no two days are the same. You will be responsible for:

Driving revenue growth and maximising profitability across all units within your remit
Managing large and complex P&L accounts ensuring strong financial performance
Building and maintaining productive client relationships to support retention and growth
Leading motivating and developing your team to deliver exceptional service
Ensuring compliance with all statutory corporate and servicelevel policies
Overseeing the delivery of highquality facilities management services
Managing escalated client issues and implementing corrective actions where required
Delivering projects in a dynamic and evolving environment
Producing detailed reports and presenting to a range of stakeholders
Supporting civil emergency catering responsibilities when required

Essential Experience

Proven success managing facilities management services in a commercial multisite environment
Experience managing large P&L accounts with diverse clients and income streams
Strong leadership experience with the ability to motivate and develop teams
A track record of building effective client relationships
Experience delivering projects in complex fastmoving environments
Excellent analytical problemsolving and reporting skills

Skills & Abilities

Strong commercial and financial acumen
Ability to manage business performance and KPIs
Excellent communication interpersonal and presentation skills
High level of computer literacy
Ability to apply employment legislation and policies appropriately
Confident working with stakeholders at all levels

Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting. Unfortunately we cannot consider any applications without a CV attached

We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer but we think this is worth it to achieve our aim.

Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

For any informal enquires please contact:Resourcing@

Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy Birmingham City Councilhere.

Revenue and Operations Manager

Required Experience:

Manager

Description#internal#LI-DNIPlease note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers).Revenue and Operations ManagerFixed Term Contract - Till 31st December 2026GradeConsultation grade - subject to formal evaluation und...