Call Center Representative

*Hiring this week* $800/week guaranteed - 1st Month* Flexible Scheduling Options*

Fantastic fun fast paced diverse culture! Apply today!

The Ed Napleton Automotive Group is looking for our nextCall Center Representative/Business Development RepresentativeThis is an exciting opportunity in a growing fast-paced industry. Located atNapletons Call Center in West Palm Beach the BDC Representative is responsible for handling internet inquiries and phone leads(NO COLD CALLS)to generate appointments for the dealership sales departments.

Take advantage of this rare opportunity to join one of the countrys largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50 dealerships throughout eight states. Our strength comes from the more than 3500 employees nationwide. We are currently one of the largest automotive groups in the country providing incredible growth opportunity.

What We Offer:

• $800 per week minimum guaranteed in your first month
• Opportunity to earn $35000-$70000 per year- hourly pay performance-based commissions.
• Hybrid schedules available for tenured employees
• Fun fast-paced diverse environment
• Various shifts available with many flexible scheduling options
• Family Owned and Operated 90 years in business!
• Medical Dental and Vision Insurance
• 401K and additional benefits
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products services and vehicles
• Growth Opportunities

Job Responsibilities:

• Handle incoming and outgoing phone calls and emails
• Prospect follow-up calls set appointments for service and sales and gauge customer satisfaction
• Answer customer internet inquires by both email and phone
• Schedule sales appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up with existing and potential customers to generate leads and close sales
• Explain product performance application and benefits to prospects and describing all optional equipment available for customer purchase
• Follow up in a manner that results in the customer visiting the dealership
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
• Other duties as assigned by management

Job Requirements:

• Excellent computer skills required.
• Knowledgeable to call center environment-NO COLD CALLS!
• Automotive experience is helpful but not required.
• Able to communicate persuasively with customers to set appointments.
• Willingness to undergo a background check in accordance with local law/regulations
• Bilingual a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.