Network Operations Center Technician
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Job Location:
Downers Grove, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
The Network Operations Center (NOC) Technician is responsible for proactively monitoring and supporting enterprise IT infrastructure including network server and telecommunications environments. This role focuses on incident identification and escalation system maintenance and continuous improvement to ensure reliable and secure IT operations.
What Youll Do
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Proactively monitor network server and telecommunications infrastructure
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Identify document and escalate alerts incidents and critical issues
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Monitor and review data backups to ensure reliability
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Create update and distribute operational and performance reports
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Maintain and contribute to an internal IT knowledge base
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Ensure compliance with established IT guidelines processes and policies
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Maintain troubleshoot and repair infrastructure hardware and software
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Assist with patch management activities
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Install and configure computer hardware and related components
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Identify recommend and implement process and operational improvements
What You Need to Have
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Associates degree in Information Technology Computer Systems or equivalent related experience
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3 years of experience supporting IT infrastructure including server administration and implementation
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3 years of experience with virtualization security networking databases and storage systems
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Ability to work effectively in a team-based environment
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Strong verbal and written communication skills
Key Skills
- Routing Protocols
- Network Support
- Tcp/IP
- LAN
- Computer Networking
- Windows
- WAN
- TCP
- Ethernet
- Cisco Routers
- Juniper
- Troubleshooting
