Site Load Specialist
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Job Location:
Kansas City, KS - USA
Hourly Salary:
$ 20 - 20
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Title:CustomerService/ Site Load Specialist (Entry-Level)
Department:Operations
ReportsTo:Site Manager
Location:Kansas City
Job Summary:TheSite Load Specialist (SLS) is responsible for ensuring accurate load measurement efficient site operations and exceptional customer service. This role focuses on measuring and categorizing loads for billing purposes adhering to strict safety protocols and maintaining compliance with the companys waste acceptance policies.
Key Responsibilities:
Load Measurement and Categorization:
- Accurately measure all loads using established protocols to account for variability.
- Categorize grapple truck loads (small medium large) and ensure accurate billing for half and full loads only.
- Identify chip trucks and determine load sizes based on truck length (small medium large).
- Measure and bill non-chip truck chips/mulch brush items and mixed loads appropriately.
Material Handling and Billing:
- Charge under-bed-level material (e.g. bags or bundles) per item.
- Assess big wood and large logs applying specific fees for oversized wood based on dimensions.
- Ensure only authorized personnel measure loads for billing purposes.
Waste Acceptance Policy Compliance:
- Inspect all incoming loads to confirm compliance with company policies.
- Reject unaccepted materials or apply additional charges if prohibited items are discovered during unloading.
- Communicate policies clearly to customers.
Safety and Training:
- Conduct load inspections safely from the ground or using factory-installed ladders.
- Follow established safety protocols including PPE usage and site traffic management.
- Train on-site to identify dump areas and ensure proper material handling.
Customer Service:
- Provide courteous and professional interaction with customers.
- Educate visitors on load measurement practices and accepted materials.
Qualifications:
- Prior experience in a customer service capacity is preferred.
- Strong attention to detail and accuracy.
- Excellent communication and customer service skills.
- Ability to work outdoors in varying weather conditions.
- Commitment to safety and operational protocols.
Additional Training Provided:
- Safety protocols for load inspection and equipment usage.
- Customer service best practices.
- Billing procedures and load measurement techniques.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Missouri Organic Recycling in Kansas City manufactures premium top soil blends, compost, mulch and more from recycled organic waste materials. Learn more about our organic recycling products and services.
