Customer Service Clerk
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Purpose and Impact
The Customer Service Associate III will execute a limited scale of customer service activities for a single site this role you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues.
Key Accountabilities
- Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basicunderstanding of customer service practices and procedures.
- Participate in executing customer service strategies.
- Inform customers about order status invoices and other standard information needed to complete the sale.
- Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast as well as other databases related to shipments and inventory management.
- Handle complex clerical administrative technical or customer support issues under minimal supervision while escalating only the most complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Minimum Qualifications
- High school diploma secondary education level or equivalent
Preferred Qualifications
- College degree or above
- Simple English reading and writing skills
- Proficient in ERP SAP systems
- More than 2 years of customer service or supply chain related experience
- Good communication skills
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Cargill, Incorporated is an American privately held global corporation based in Minnetonka, Minnesota, and incorporated in Wilmington, Delaware. Founded in 1865, it is the largest privately held corporation in the United States in terms of revenue.
