Delivery Lead, Product Lab (Innovate with Rapid Experimentation)

(i.e.) are currently looking for a freelance Delivery Lead to join our Product Lab team. This role is crucial for ensuring the operational efficiency of our lab acting as the essential bridge between technical innovation and successful project outcomes.

Research indicates that certain demographic groups such as women may be less inclined to apply for a role unless they meet all the job requirements. If youre interested in this role we strongly encourage you to apply as you might be just what were looking for.

At (i.e.) everyone is welcome regardless of your background origin love interests faith disability status ethnicity or the gender you identify with (please share your pronouns). We actively seek individuals who embody qualities of integrity and empathy. Our people are our most valuable asset and the diverse skills and perspectives that individuals contribute to our team are key drivers of our success.

About the opportunity

Product Lab helps enterprises de-risk innovation through rapid experimentation data and evidence proving what works before scaling what matters. This role plays a pivotal part in turning that ambition into reality leading the rhythm of the Lab and ensuring experiments and new solutions move from concept to outcome with clarity and discipline.

Product Lab partners with some of Australias largest and most forward-thinking organisations to explore new ways to create value. From emerging technologies like AI automation and IoT to entirely new products services and business models the work spans innovation in all its forms helping teams understand and apply emerging technology in real tangible ways. The Lab is where bold ideas are tested proven and brought to life at enterprise scale.

This is not traditional delivery. The Lab operates at the edge of innovation where things are fast-moving experimental and sometimes ambiguous. You will build just enough structure to keep momentum embedding clear hypotheses measurable outcomes and data-led decision-making without slowing down creativity or learning.

You will provide operational and delivery leadership across multiple initiatives while maintaining visibility on scope budget and progress

Key Delivery Focus Areas

Your core focus will be across Operational Discipline Evidence-Led Delivery and Strategic Value Realisation:

• Operational Discipline: Maintain the operational rhythms that enable rapid experimentation facilitating hypothesis framing supporting the coordination of technical work and ensuring experiments workshops and evidence-gathering activities run smoothly. Provide just enough structure for the team to move at pace without slipping into full product delivery
• Evidence-Led Delivery: Embed a data-first approach ensuring every project is guided by clear hypotheses measurable outcomes and data-informed decisions that shape next steps.
• Budget & Scope Management: Actively monitor project burn rate and manage high-stakes client relationships from initial concept through to successful delivery.
• Stakeholder Communication: Act as the key interface translating complex concepts (like AI/ML) into clear and compelling business communications for internal stakeholders and senior executives.
• Strategic Partnership: Effectively filter and prioritise incoming requests to protect the technical teams time and focus.

About You

We are looking for someone who thrives in structured ambiguity brings rigour without rigidity and sees every experiment as a chance to learn prove and build.

• Process-Orientated: A demonstrated history of establishing and running operational and delivery processes for complex iterative projects with a strong bias toward establishing process and structure in ambiguous environments.
• Strong Communicator: Comfortable interacting candidly and transparently across a broad number of stakeholders from technical teams to business teams and senior leadership.
• Commercially Minded: An ability to take ownership and contribute to the successful commercial direction of a technical unit balancing project constraints with protective partnership.
• Technically Minded (Beneficial): An interest in and ability to speak fluently about the AI/ML and software product lifecycle including understanding the language risks and timelines associated with building solutions.
• Highly Collaborative: Capable of managing and influencing senior stakeholders internally and externally and fostering a productive respectful partnership with technical leadership.
• Growth Mindset: You embody qualities of integrity humility sharp intellect empathy and a growth mindset putting clients first at all times.

The Consultant We Value

We value talent who put our clients firstalwayswith humility sharp intellect and unwavering integrity. A servant leader at heart they earn trust through action respect privacy and consistently leave things better than they found them. Fueled by a growth mindset and lifelong learning they adapt with intention and evolve through structured innovation. They listen deeply share openly align swiftly and go boldly. Analytical and curious they lead with initiative form strong points of view rooted in insight and innovation and have the courage to challenge the status quo for the better. This is the consultant who not only delivers but inspires.

Why us

(i.e.) the Innovation and Experience company is a full service product consultancy accelerating growth for some of Australias most successful businesses (a sample is on our website - take a look for some recent work). (i.e.) employs 60 people working in cross functional teams to innovate and deliver outcomes powered by a product mindset design thinking and Agile delivery.

(i.e.) promotes a growth mindset. We trust in each other and embrace a flat structure. Work flexibility and work-life balance are core values within our DNA and central to our success in creating one (i.e.). Each team member has opportunities to work on unique and exciting projects while developing their skills and shaping their career.

Respectfully we are not looking for any help from recruitment agencies with his role. Applications will need to address your experience/skill across the key performance areas.