Senior Manager of Housing Services

KO Business Solutions is proud to work with a dynamic nonprofit dedicated to improving the quality of life in underserved communities by reducing health disparities through self-empowerment holistic health education and direct services. They offer comprehensive HIV care harm reduction and outreach programs grounded in equity compassion and community empowerment.

We are seeking a Senior Manager of Housing Services to join our clients team. This individual will lead intake and homelessness prevention programs designed to support vulnerable families at risk of or experiencing homelessness. They will oversee housing placements financial assistance efforts and team operations while developing innovative strategies to ensure housing stability. The Senior Manager of Housing Services role blends direct client engagement team leadership and strategic collaboration with community partners.

Location: Remote in the Midwestern US

Salary: $60000-$70000

Key Responsibilities:

Program Oversight & Leadership

• Manage daily operations of Intake & Homelessness Prevention Programs
  
• Supervise Housing Navigation and Case Management Specialists including training coaching and performance reviews
  
• Collaborate on innovative programming to support families at risk of homelessness
  
• Ensure program compliance with documentation policies and data accuracy
  
• Conduct staff audits oversee file integrity and manage reporting metrics
  

Direct Client Support

• Provide intake assessments biopsychosocial evaluations and housing placement services
  
• Offer non-medical case managementlinking clients to community resources benefits and service providers
  
• Conduct home visits accompany clients to appointments and participate in community outreach and events
  

Community Partnerships & Outreach

• Build and maintain partnerships with landlords housing agencies and service providers
  
• Coordinate with Coordinated Entry Access Points and community stakeholders
  
• Represent the organization at external housing forums community events and strategic meetings
  

Qualifications and skills:

• 5 years of experience in housing human services or case management
  
• 1 year in a supervisory role managing staff or programs
  
• Bachelors Degree preferred (Social Work Public Health Psychology Nonprofit Administration or related fields)
  
• Strong knowledge of Trauma-Informed Care Harm Reduction and housing navigation
  
• Familiarity with federal state and local housing contracts program guidelines and service delivery models
  
• Strong leadership problem-solving and mentorship skills
  
• Excellent communication and organization abilities
  
• Comfortable using Microsoft Office Suite and client databases
  
• Culturally competent with experience serving African American Latino and LGBTQ populations
  
• Experience with HIV/STI testing and HIV care a plus
  
• Valid drivers license and reliable transportation required
  

• 401(k)
  
• Dental insurance
  
• Health insurance
  
• Life insurance
  
• Paid time off
  
• Vision insurance
  

Equal Opportunity Employer

KO Business Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws

Job type: Direct Hire

#INDPV

Rate of Pay: $60000-$70000