Customer Service Liaison
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a dedicated and articulate Customer Service Liaison to support daily communication between clients and internal teams. The ideal candidate will serve as the primary point of contact for inquiries ensuring that every interaction is handled with clarity accuracy and professionalism. This role requires strong organizational skills a proactive mindset and the ability to maintain a high standard of customer care in a fast-paced environment.
Responsibilities
Serve as the main liaison between clients and internal departments.
Respond to inquiries provide guidance and ensure timely follow-up.
Maintain accurate records of interactions requests and resolutions.
Support the coordination of services appointments or account updates.
Identify client needs and offer appropriate solutions or recommendations.
Ensure all communication aligns with company standards and policies.
Monitor ongoing cases and assist in maintaining smooth operational workflows.
Qualifications :
Strong written and verbal communication skills.
Ability to multitask and prioritize effectively.
Professional demeanor and customer-focused approach.
Detail-oriented with strong organizational abilities.
Ability to work independently while collaborating with cross-functional teams.
Problem-solving mindset with a proactive approach to client support.
Additional Information :
Competitive salary aligned with market standards.
Opportunities for professional growth and internal advancement.
Supportive and collaborative work environment.
Skill-building and development opportunities.
Full-time position with long-term stability.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
