Assistant Manager BPO Operations (SLA, Shrinkage, Attrition Management)
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
* Female Candidates Only *Key Accountabilities: She should be able to conduct process training. Should ensure client deliverables are achieved proactively managing & enhancing performance of the team based on the SLA. Attendance rostering leave management. Timely escalation of people issues identification of soft skills training needs and responsible for process training of each team member. Guide coach and mentor for the staff building relationship within the team people development while maintaining the discipline within the team. Implementing corrective action as and when required ensuring client requirements are honored & : Attention to details Presentation & communication skills. Sense of responsibility Flexible with Shifts Methodical Graduate Logistics Process Knowledge Preferable
Qualifications :
Graduate
Remote Work :
No
Employment Type :
Full-time
Key Skills
- AutoCAD 3D
- Council
- ABAP
- Apps
- Electronics Engineering
- Clinical
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
