Receptionist

AccorHotel

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profile Job Location:

6th of October City - Egypt

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

  • Welcoming guests and visitors in a friendly and professional manner.
  • Handling incoming calls taking messages and directing calls to the appropriate people.
  • Answering questions about the organization its services and local information.
  • Handling paperwork such as filing photocopying and data entry.
  • Scheduling meetings and appointments for staff members.
  • Handling reservations for hotel rooms or other services
  • Processing payments for services or products.
  • handle the checkin process including assigning rooms collecting payment and providing room keys
  • communicate with other hotel departments such as housekeeping maintenance and food and beverage to ensure smooth operations and fulfill guest requests.
  •  

Qualifications :

  • High school diploma or equivalent
  • Previous experience 1 in customer service or hospitality is preferred
  • Proficiency in computer skills including Microsoft Office Suite
  • Depending on the industry additional knowledge or certifications may be required. For example hotel front desk receptionists may need to be familiar with hotel management software and reservation systems
  • Excellent communication skills Both verbal and written.
  • Ability to interact with people from diverse backgrounds.
  • Ability to handle difficult situations and find solutions.
  • Ability to manage multiple tasks and prioritize.
  •  Ability to accurately complete tasks and maintain records.

Remote Work :

No


Employment Type :

Fulltime

Welcoming guests and visitors in a friendly and professional manner.Handling incoming calls taking messages and directing calls to the appropriate people.Answering questions about the organization its services and local information.Handling paperwork such as filing photocopying and data entry.Schedu...
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Key Skills

  • Multi-line Phone Systems
  • Customer Service
  • Computer Skills
  • QuickBooks
  • Medical office experience
  • Office Experience
  • 10 Key Calculator
  • Dental Office Experience
  • Front Desk
  • Administrative Experience
  • Medical Receptionist
  • Phone Etiquette

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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