- Welcoming guests and visitors in a friendly and professional manner.
- Handling incoming calls taking messages and directing calls to the appropriate people.
- Answering questions about the organization its services and local information.
- Handling paperwork such as filing photocopying and data entry.
- Scheduling meetings and appointments for staff members.
- Handling reservations for hotel rooms or other services
- Processing payments for services or products.
- handle the checkin process including assigning rooms collecting payment and providing room keys
- communicate with other hotel departments such as housekeeping maintenance and food and beverage to ensure smooth operations and fulfill guest requests.
-
Qualifications :
- High school diploma or equivalent
- Previous experience 1 in customer service or hospitality is preferred
- Proficiency in computer skills including Microsoft Office Suite
- Depending on the industry additional knowledge or certifications may be required. For example hotel front desk receptionists may need to be familiar with hotel management software and reservation systems
- Excellent communication skills Both verbal and written.
- Ability to interact with people from diverse backgrounds.
- Ability to handle difficult situations and find solutions.
- Ability to manage multiple tasks and prioritize.
- Ability to accurately complete tasks and maintain records.
Remote Work :
No
Employment Type :
Fulltime
Welcoming guests and visitors in a friendly and professional manner.Handling incoming calls taking messages and directing calls to the appropriate people.Answering questions about the organization its services and local information.Handling paperwork such as filing photocopying and data entry.Schedu...
- Welcoming guests and visitors in a friendly and professional manner.
- Handling incoming calls taking messages and directing calls to the appropriate people.
- Answering questions about the organization its services and local information.
- Handling paperwork such as filing photocopying and data entry.
- Scheduling meetings and appointments for staff members.
- Handling reservations for hotel rooms or other services
- Processing payments for services or products.
- handle the checkin process including assigning rooms collecting payment and providing room keys
- communicate with other hotel departments such as housekeeping maintenance and food and beverage to ensure smooth operations and fulfill guest requests.
-
Qualifications :
- High school diploma or equivalent
- Previous experience 1 in customer service or hospitality is preferred
- Proficiency in computer skills including Microsoft Office Suite
- Depending on the industry additional knowledge or certifications may be required. For example hotel front desk receptionists may need to be familiar with hotel management software and reservation systems
- Excellent communication skills Both verbal and written.
- Ability to interact with people from diverse backgrounds.
- Ability to handle difficult situations and find solutions.
- Ability to manage multiple tasks and prioritize.
- Ability to accurately complete tasks and maintain records.
Remote Work :
No
Employment Type :
Fulltime
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