Bar Supervisor

EOE/AA/Disabled/Veterans

What are we looking for

A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Food & Beverage experience in a leadership role
• A warm personality attentive and smartly presentable
• An ability to listen and respond to demanding Guest needs
• Proficiency in Portuguese and English is mandatory
• Excellent leadership interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Your Candidate Experience in every selection process is very important to us. As such you might receive an email from The Hilton Recruiting Team () with the subject line Your experience with Recruiting with a request to learn more about your interviewing experience. The email is not spam and you can click the link. The survey should take no more than 1 minute to complete and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you.

A Bar Supervisor oversees the bar service to offer a high quality efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

What will I be doing

As a Bar Supervisor you will supervise the bar service to offer a high quality efficient beverage service that adds to a superior Guest experience. Specifically you will be responsible for performing the following tasks to the highest standards:

• Maintain an effective bar service with an emphasis on high quality efficient service
• Check that Guest service standards are set implemented and monitored and continuously evaluated
• Set-up of the outlet in accordance with the pre-determined standards of the operation
• Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
• Demonstrate a perfect knowledge of all beverages served in the bar how beverages are prepared (to recipe) and presented and how Bar personnel are trained to possesss this knowledge and the application of it
• Ensure compliance with and the proper training of Team Members so that all Company Health and Safety and Fire Regulations and procedures are understand and applied

• Ensure all Team Members are impeccably presented and adhere to the correct uniform standards

• Maximise revenue and increase average spend per person through upselling high customer service standards effective training and motivational techniques